Summary
Overview
Work History
Education
Skills
Timeline
Generic

Daniel Capalbo

Hackettstown,NJ

Summary

Dynamic and results-driven professional with extensive experience in customer service at Weis Markets. A fast learner and team player, I excelled in enhancing customer satisfaction and streamlining operations. Proven ability to train new employees and maintain inventory accuracy, contributing to a well-organized and efficient store environment.

Overview

26
26
years of professional experience

Work History

Grocery Associate

Weis Markets
02.2024 - Current
  • Assisted shoppers in locating desired products, resulting in increased customer satisfaction and sales.
  • Assisted customers by finding items quickly to boost store satisfaction rates.
  • Pleasantly greeted customers and provided prompt and courteous service.
  • Trained new employees on store procedures, policies, and best practices, fostering a productive work environment for all team members.
  • Ensured a well-stocked store by consistently replenishing shelves with fresh merchandise.
  • Handled customer inquiries in a timely manner, addressing concerns and providing helpful solutions.
  • Collaborated with fellow associates to complete tasks efficiently and maintain a smoothly functioning store environment.
  • Labeled, stocked and inventoried department merchandise, checking product quality to promote freshness, review sell-by dates and taking appropriate action to discard expired product.

Automotive Detailer

Schumacher Auto Collision
07.2023 - Current
  • Washed, waxed, and buffed vehicle bodies for professional shine.
  • Collaborated with team members to ensure consistent quality and timely completion of tasks.
  • Exceeded performance expectations while working efficiently under pressure during peak business hours or tight deadlines.
  • Washed cars and trucks daily for auto dealership.
  • Streamlined the detailing process, reducing turnaround time for customer vehicles.
  • Improved customer satisfaction by providing thorough interior and exterior detailing services.
  • Inspected interior and exterior of vehicles for cleanliness and accurately identified imperfections outside vehicle standards.
  • Collected and disposed of trash in vehicle console spaces and under seats.
  • Maintained a clean and organized work environment for efficient detailing processes.
  • Maintained car detailing equipment and supplies in optimal condition for daily demands.
  • Vacuumed interiors of vehicles to remove dirt and debris.
  • Conducted thorough inspections of vehicles before and after service to guarantee client satisfaction.
  • Enhanced vehicle appearance with meticulous attention to detail and use of high-quality products.
  • Expanded professional knowledge through continuous training on industry trends, techniques, and best practices in automotive detailing.
  • Shined vehicle windows and windshields to remove water spots.
  • Promoted teamwork within the organization by sharing knowledge and expertise with fellow employees.
  • Maximized productivity by maintaining and organizing inventory of supplies, tools, and equipment necessary for automotive detailing tasks.
  • Completed vehicle inspections prior to service and after completion to assess damage.
  • Applied wax to vehicle exteriors and buffed to brilliant shine.
  • Ensured exceptional final results with meticulous hand washing, waxing, polishing, upholstery cleaning, vacuuming activities.
  • Eliminated potential damage to vehicles by adhering to safety protocols during all phases of the detailing process.
  • Contributed to an increase in positive online reviews by consistently delivering outstanding service that exceeded customer expectations.
  • Planned and coordinated work for team of detailers.
  • Assisted in training new hires on company policies, procedures, and proper detailing techniques for optimal results.
  • Developed customized solutions for unique vehicle care needs including paint restoration or premium protection packages.
  • Maintained clean, tidy and safe work environment.
  • Restored luster to vehicle interiors, including upholstery and vinyl.

Automotive Detailer

Detail On Wheels
11.2021 - 07.2023
  • Washed, waxed, and buffed vehicle bodies for professional shine.
  • Collaborated with team members to ensure consistent quality and timely completion of tasks.
  • Exceeded performance expectations while working efficiently under pressure during peak business hours or tight deadlines.
  • Washed cars and trucks daily for auto dealership.
  • Streamlined the detailing process, reducing turnaround time for customer vehicles.
  • Improved customer satisfaction by providing thorough interior and exterior detailing services.
  • Inspected interior and exterior of vehicles for cleanliness and accurately identified imperfections outside vehicle standards.
  • Collected and disposed of trash in vehicle console spaces and under seats.
  • Maintained a clean and organized work environment for efficient detailing processes.
  • Maintained car detailing equipment and supplies in optimal condition for daily demands.
  • Vacuumed interiors of vehicles to remove dirt and debris.
  • Conducted thorough inspections of vehicles before and after service to guarantee client satisfaction.
  • Enhanced vehicle appearance with meticulous attention to detail and use of high-quality products.
  • Expanded professional knowledge through continuous training on industry trends, techniques, and best practices in automotive detailing.
  • Shined vehicle windows and windshields to remove water spots.
  • Promoted teamwork within the organization by sharing knowledge and expertise with fellow employees.
  • Maximized productivity by maintaining and organizing inventory of supplies, tools, and equipment necessary for automotive detailing tasks.
  • Completed vehicle inspections prior to service and after completion to assess damage.
  • Applied wax to vehicle exteriors and buffed to brilliant shine.
  • Ensured exceptional final results with meticulous hand washing, waxing, polishing, upholstery cleaning, vacuuming activities.
  • Eliminated potential damage to vehicles by adhering to safety protocols during all phases of the detailing process.
  • Contributed to an increase in positive online reviews by consistently delivering outstanding service that exceeded customer expectations.
  • Assisted in training new hires on company policies, procedures, and proper detailing techniques for optimal results.
  • Planned and coordinated work for team of detailers.
  • Developed customized solutions for unique vehicle care needs including paint restoration or premium protection packages.
  • Boosted revenue by upselling additional services to customers based on individual vehicle needs.
  • Maintained clean, tidy and safe work environment.
  • Restored luster to vehicle interiors, including upholstery and vinyl.
  • Applied protective agents, including sealants, to protect surfaces.
  • Refilled gas tanks and documented fluid levels.
  • Operated buffers, steamers, hoses, vacuums and other equipment to meet service expectations.
  • Cleaned upholstery, rugs and other surfaces by using cleaning agents, applicators and cleaning devices.
  • Applied chemicals and used high-pressure wash and scrubbers to clean rims.
  • Used cleaning, protective, and restorative agents to maintain and enhance appearance of vehicles.
  • Utilized high-pressure washers to clean vehicles and equipment.
  • Used specialized cleaning products to remove stains from interior and exterior surfaces.
  • Cleaned engine and engine compartment with steam cleaning equipment and various cleaning agents to remove grease and grime.
  • Wiped down and polished interior and exterior surfaces.
  • Performed detailed vacuuming of interior and exterior of vehicles and equipment.

Automotive Detailer

Motion, Kia
08.2019 - 05.2021
  • Washed, waxed, and buffed vehicle bodies for professional shine.
  • Collaborated with team members to ensure consistent quality and timely completion of tasks.
  • Exceeded performance expectations while working efficiently under pressure during peak business hours or tight deadlines.
  • Washed cars and trucks daily for auto dealership.
  • Streamlined the detailing process, reducing turnaround time for customer vehicles.
  • Improved customer satisfaction by providing thorough interior and exterior detailing services.
  • Inspected interior and exterior of vehicles for cleanliness and accurately identified imperfections outside vehicle standards.
  • Collected and disposed of trash in vehicle console spaces and under seats.
  • Maintained a clean and organized work environment for efficient detailing processes.
  • Maintained car detailing equipment and supplies in optimal condition for daily demands.
  • Vacuumed interiors of vehicles to remove dirt and debris.
  • Conducted thorough inspections of vehicles before and after service to guarantee client satisfaction.
  • Enhanced vehicle appearance with meticulous attention to detail and use of high-quality products.
  • Expanded professional knowledge through continuous training on industry trends, techniques, and best practices in automotive detailing.
  • Shined vehicle windows and windshields to remove water spots.
  • Promoted teamwork within the organization by sharing knowledge and expertise with fellow employees.
  • Maximized productivity by maintaining and organizing inventory of supplies, tools, and equipment necessary for automotive detailing tasks.
  • Completed vehicle inspections prior to service and after completion to assess damage.
  • Applied wax to vehicle exteriors and buffed to brilliant shine.

Automotive Detailer

Rossi Chevrolet Buick Gmc
03.2017 - 03.2018
  • Collaborated with team members to ensure consistent quality and timely completion of tasks.
  • Exceeded performance expectations while working efficiently under pressure during peak business hours or tight deadlines.
  • Washed cars and trucks daily for auto dealership.
  • Streamlined the detailing process, reducing turnaround time for customer vehicles.
  • Improved customer satisfaction by providing thorough interior and exterior detailing services.
  • Inspected interior and exterior of vehicles for cleanliness and accurately identified imperfections outside vehicle standards.
  • Collected and disposed of trash in vehicle console spaces and under seats.
  • Maintained a clean and organized work environment for efficient detailing processes.
  • Maintained car detailing equipment and supplies in optimal condition for daily demands.
  • Vacuumed interiors of vehicles to remove dirt and debris.
  • Conducted thorough inspections of vehicles before and after service to guarantee client satisfaction.
  • Enhanced vehicle appearance with meticulous attention to detail and use of high-quality products.
  • Shined vehicle windows and windshields to remove water spots.
  • Maximized productivity by maintaining and organizing inventory of supplies, tools, and equipment necessary for automotive detailing tasks.
  • Completed vehicle inspections prior to service and after completion to assess damage.
  • Applied wax to vehicle exteriors and buffed to brilliant shine.
  • Ensured exceptional final results with meticulous hand washing, waxing, polishing, upholstery cleaning, vacuuming activities.
  • Eliminated potential damage to vehicles by adhering to safety protocols during all phases of the detailing process.
  • Assisted in training new hires on company policies, procedures, and proper detailing techniques for optimal results.

Automotive Detailer

Route 46 Chevrolet
01.2016 - 09.2017
  • Collaborated with team members to ensure consistent quality and timely completion of tasks.
  • Exceeded performance expectations while working efficiently under pressure during peak business hours or tight deadlines.
  • Washed cars and trucks daily for auto dealership.
  • Streamlined the detailing process, reducing turnaround time for customer vehicles.
  • Inspected interior and exterior of vehicles for cleanliness and accurately identified imperfections outside vehicle standards.
  • Collected and disposed of trash in vehicle console spaces and under seats.
  • Maintained a clean and organized work environment for efficient detailing processes.
  • Maintained car detailing equipment and supplies in optimal condition for daily demands.
  • Vacuumed interiors of vehicles to remove dirt and debris.
  • Enhanced vehicle appearance with meticulous attention to detail and use of high-quality products.
  • Expanded professional knowledge through continuous training on industry trends, techniques, and best practices in automotive detailing.
  • Shined vehicle windows and windshields to remove water spots.
  • Promoted teamwork within the organization by sharing knowledge and expertise with fellow employees.

Detail Prep

Ayer’s Chevrolet
02.2014 - 03.2016
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Passionate about learning and committed to continual improvement.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Organized and detail-oriented with a strong work ethic.

Grocery Associate

Weis Markets Inc
03.2009 - 08.2014
  • Assisted shoppers in locating desired products, resulting in increased customer satisfaction and sales.
  • Assisted customers by finding items quickly to boost store satisfaction rates.
  • Pleasantly greeted customers and provided prompt and courteous service.
  • Trained new employees on store procedures, policies, and best practices, fostering a productive work environment for all team members.
  • Ensured a well-stocked store by consistently replenishing shelves with fresh merchandise.
  • Handled customer inquiries in a timely manner, addressing concerns and providing helpful solutions.
  • Collaborated with fellow associates to complete tasks efficiently and maintain a smoothly functioning store environment.
  • Managed inventory accurately by conducting regular counts and updating records accordingly.
  • Improved customer satisfaction by providing efficient and friendly service at the checkout counter.
  • Participated in regular meetings with store management to discuss progress toward goals and identify areas for improvement within the grocery department operations.
  • Contributed to store safety by quickly addressing spills or hazards, minimizing the risk of accidents.
  • Coordinated with department managers on promotional displays, effectively showcasing sale items to boost revenue.
  • Labeled, stocked and inventoried department merchandise, checking product quality to promote freshness, review sell-by dates and taking appropriate action to discard expired product.
  • Maintained cleanliness and organization of aisles, promoting a pleasant shopping experience for customers.
  • Scanned, processed and counted inventory, reporting product ordering and shipping discrepancies to department manager.
  • Streamlined product rotation process to minimize waste while ensuring the availability of fresh goods for purchase.
  • Completed special projects as assigned by management, demonstrating flexibility and adaptability within the role of Grocery Associate.

Assistant Manager

Dollar Tree
02.2008 - 10.2011
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.

Stocking Associate

Walmart
05.2004 - 08.2005
  • Enhanced store organization by accurately stocking shelves and maintaining inventory control.
  • Performed inventory control, such as counting, and stocking merchandise.
  • Examined and inspected stock items for defects and reported damages to supervisor.
  • Maintained effective team member communication.

Associate

711 Gas Station
04.1999 - 05.2000
  • Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
  • Developed and implemented strategies to increase customer satisfaction and engagement.
  • Streamlined inventory management processes, reducing waste and ensuring optimal stock levels were maintained.
  • Established strong relationships with key stakeholders, facilitating effective communication across departments and teams.

Education

Honor Student - Art

Hopatcong High School
Hopatcong, NJ
06.2001

Skills

    Customer service

    Fast learner

    Team player

Timeline

Grocery Associate

Weis Markets
02.2024 - Current

Automotive Detailer

Schumacher Auto Collision
07.2023 - Current

Automotive Detailer

Detail On Wheels
11.2021 - 07.2023

Automotive Detailer

Motion, Kia
08.2019 - 05.2021

Automotive Detailer

Rossi Chevrolet Buick Gmc
03.2017 - 03.2018

Automotive Detailer

Route 46 Chevrolet
01.2016 - 09.2017

Detail Prep

Ayer’s Chevrolet
02.2014 - 03.2016

Grocery Associate

Weis Markets Inc
03.2009 - 08.2014

Assistant Manager

Dollar Tree
02.2008 - 10.2011

Stocking Associate

Walmart
05.2004 - 08.2005

Associate

711 Gas Station
04.1999 - 05.2000

Honor Student - Art

Hopatcong High School

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Daniel Capalbo