Daniel Cappo
Summary
Dynamic professional with expertise in content creation and customer service, honed at Marvin Windows & Doors. Proven track record in enhancing brand visibility and engagement through strategic product promotion and social media management. Adept at streamlined communication, achieving high customer satisfaction, and driving results across diverse industries.
Overview
2027
2027
years of professional experience
Work History
Driver
Uber Technologies, Inc.
Mamaroneck, NY
11.2023 - Current
- Delivered timely and safe transportation for passengers across designated routes
- Achieved high customer satisfaction through effective communication and service delivery
- Maintained vehicle cleanliness and performed routine inspections regularly.
Brand Ambassador
Marvin Windows & Doors
Cleveland, OH
2025 - 2025
- Promoted Marvin Windows and Doors across multiple Costco locations in Cleveland, enhancing brand visibility and customer engagement
- Engaged customers through product demonstrations and effective communication.
- Scheduled customer follow-up appointments and entered information into portal, facilitating streamlined communication for sales team
Snow Reporter/Mountain Dispatch
Vail Resorts, Inc.
Lake Tahoe, CA
2022 - 2023
- Assessed daily snow totals and wrote detailed snow reports for resort website, internal communications, and social media to inform guests and staff
- Promoted trail conditions through targeted resort-wide communications to enhance guest experience and awareness
- Conducted mountain dispatch duties, resolving safety issues and documenting injury data to ensure safety and compliance
Tesla/EV Reporter
Torque News
Remote
2021 - 2022
- Researched and wrote articles on Tesla and electric vehicles, enhancing reader engagement with high-quality visuals
- Researched automotive trends and innovations for publication.
- Promoted articles via social media and engaged with readers by monitoring and responding to comments
Education
B.S. - Communications
University of Vermont
Burlington, VT05-2021
Skills
- Content creation
- Social media management
- Product promotion
- Sales & Marketing
- Customer service
- Microsoft Excel
- Microsoft Word
- Transportation logistics
Affiliations
- Fundraiser, Alex's Lemonade Stand Foundation
- Outdoor Enthusiast of Biking, Hiking, Skiing, and Golf
Timeline
Driver
Uber Technologies, Inc.
11.2023 - Current
Brand Ambassador
Marvin Windows & Doors
2025 - 2025
Snow Reporter/Mountain Dispatch
Vail Resorts, Inc.
2022 - 2023
Tesla/EV Reporter
Torque News
2021 - 2022
B.S. - Communications
University of Vermont