Daniel Cardo
Harvest
Summary
Results-driven Automotive Technician with extensive experience in vehicle repair, retail sales, and customer service. Improved efficiency and customer satisfaction through strong diagnostic skills and innovative problem-solving strategies. Committed to leveraging automotive industry knowledge and sales expertise to enhance company performance.
Overview
16
16
years of professional experience
Work History
Retail Service Technician
Carmax
06.2019 - Current
- Service vehicles in a timely manner for routine scheduled maintenance in accordance with dealer and manufacturer recommendations.
- Assist customers who need repairs for their vehicle by ordering parts, diagnosing problems, performing vehicle operations tests and installing new components.
- Communicate with the supervisor on a regular basis about work performed, necessary changes, new parts needed or any other concerns related to repair or maintenance work on vehicles.
- Keep up with required knowledge and skills in automotive maintenance by attending workshops, seminars or other classes to help ensure the work completed is of the highest quality.
- Maintain a clean working environment on the automotive service floor by putting materials and parts away as work is completed and ensuring the customer’s car is kept neat and orderly throughout the scope of work.
- Follow all safety requirements and local and federal standards when it comes to disposing of hazardous or toxic materials.
- Adhere to best practices when working in the automotive service environment by reporting any accidents or incidents to management as soon as possible.
Server
iHop
03.2019 - 05.2019
- Greet customers, servicing customers, reviewing the menu and daily specials, delivering orders, completing end of shift tasks.
Lead Driver | Manager
Waitr
08.2018 - 04.2019
- Interviewing and training new hires.
- Installing and troubleshooting company’s equipment at partner restaurants.
- Following and understanding the drivers app for receiving and delivering customer’s special orders.
- Handling any customer complaints and resolving them for customer satisfaction.
- Always reporting to upper management for timely updates.
Delivery Driver
Grubsouth
04.2018 - 08.2018
- Received customer orders, navigated to partner restaurants, ensured accuracy of orders for timely delivery.
- Navigated app for safe, efficient delivery to meet customer expectations.
Baker/Deli
Publix
06.2016 - 03.2018
- Facilitated special orders for bakery and deli products to meet customer preferences and enhance service experience.
- Prepared food early mornings using industrial cooking equipment, maintaining quality standards.
- Provided professional customer service by assisting customers with inquiries and resolving issues.
- Unloading truck, stocking merchandise to shelves to ensure proper rotation.
- Recording daily shrink, open/close departments.
Automotive Diagnostic Technician
Woody Anderson Ford
09.2015 - 05.2016
- Executed hands-on repairs for emission control systems, throttle body injection, electrical issues, and transmission systems, ensuring optimal vehicle performance.
- Diagnosed repairs that are needed in vehicles accurately and at a reasonable time frame.
- Diagnosed mechanical issues in anti-lock brake systems and cruise control, facilitating timely repairs and enhancing vehicle safety.
- Executed brake replacements for rotors, pads, and calipers, utilizing the on-car or brake lathe machine for resurfacing.
- Updated electronic control modules (ECM), body control modules (BCM), and transmission control modules (TCM) using specialized software.
- Performed wheel alignments using Hunter machine to ensure proper vehicle handling.
- Executed engine and transmission mount replacements to enhance overall vehicle functionality.
- Replaced transmission mounts to enhance vehicle performance.
Automotive Technician
Firestone Complete Auto Care
05.2014 - 09.2015
- Diagnoses and repairs vehicles accurately and within a reasonable time frame.
- Performs diagnostic work accurately according to daily work orders as received from any manager including: emission control systems; throttle body injection; electrical problems on computerized vehicles; conditions between computer, ignition, and mechanical problems; anti-lock brake systems; cruise control; all non-computerized accessories; drivability problems; on-board computer problems; import fuel injection; import ignition on computerized vehicles; auto transmissions; computerized A/C systems; and four wheel drive internal component.
Delivery Parts Driver | Retail Sales
Napa Auto Parts
04.2012 - 05.2014
- Providing timely and correct parts deliveries, establishing an efficient route of delivery, helping to maintain vehicle cleanliness and acknowledging when vehicle needs maintenance, operating the delivery vehicle in a safe and courteous fashion and backing up in store positions when needed.
Retail Sales Manager
Advanced Auto Parts
07.2010 - 08.2011
- Inspected received parts, conducted battery tests, and installed batteries and wiper blades to ensure optimal vehicle performance.
Education
AS - Automotive Technology
Advanced Technology Institute
Virginia Beach, VirginiaSkills
- Engine diagnostics
- Vehicle inspection
- Brake inspection
- Drivetrain repair
- A/C troubleshooting
- Electrical diagnostics
- Electrical failure repairs
- Emission control
- Safety compliance
- EPA requirements
- Parts ordering
- Maintenance scheduling
- Engine maintenance
- Technical troubleshooting
- Diagnostic assessment
- Exhaust systems
- Circuit troubleshooting
- Metal repairs
- Mechanical aptitude
- Team collaboration
- Electrical failure repairs
Timeline
Retail Service Technician
Carmax
06.2019 - Current
Server
iHop
03.2019 - 05.2019
Lead Driver | Manager
Waitr
08.2018 - 04.2019
Delivery Driver
Grubsouth
04.2018 - 08.2018
Baker/Deli
Publix
06.2016 - 03.2018
Automotive Diagnostic Technician
Woody Anderson Ford
09.2015 - 05.2016
Automotive Technician
Firestone Complete Auto Care
05.2014 - 09.2015
Delivery Parts Driver | Retail Sales
Napa Auto Parts
04.2012 - 05.2014
Retail Sales Manager
Advanced Auto Parts
07.2010 - 08.2011
AS - Automotive Technology
Advanced Technology Institute