Work Preference
Summary
Overview
Work History
Education
Skills
Work Availability
Timeline
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Daniel Carey
Open To Work
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Daniel Carey

Gilbert,USA

Work Preference

Job Search Status

Open to work
Desired start date: 2 weeks notice

Desired Job Title

System and Network AdministratorSystem Administrator/ InstallerIT Support SpecialistSystem Administrator

Work Type

Full TimePart TimeContract WorkGig WorkConsultingSeasonal Work

Location Preference

RemoteHybridOn-Site
Location: Gilbert, USA, US
Open to relocation: Yes

Important To Me

Career advancementWork-life balanceCompany CultureFlexible work hoursPersonal development programsWork from home optionHealthcare benefitsPaid time offPaid sick leave401k matchStock Options / Equity / Profit Sharing4-day work week

Summary

IT professional prepared for advancing IT infrastructure management and system reliability. Proven ability to manage servers, networks, and hardware, ensuring seamless operations. Known for strong team collaboration and adaptability to evolving technological needs, excelling in system troubleshooting and performance optimization.

Overview

13
13
years of professional experience

Work History

System and Network Administrator

Spencer’s TV and Appliance
Chandler, AZ
06.2022 - Current
  • Established System Backups (Desktops, Mobile, Servers) (Ninja RMM Backup and Veaam)
  • Create and implement SOP’s
  • Administration of Office 365 Console with Onsite/Hybrid Azure Active Directory
  • Scripting and Batch Files for automation and regular maintenance
  • Server Maintenance (Application Servers/SMTP/Domain Controllers/File Server(DFS) etc.
  • Escalated SME support for End-Users
  • Hardware/Software Inventory/Licensing
  • Firewall Control/ System Hardening/ Access Control/ Low voltage consulting
  • Excels at Entra ID in Hybrid AD Environment with AutoPilot OOBE implementation for hardware

System Administrator/ Installer

Wireless Nurse Call Systems
Chandler, AZ
06.2018 - 06.2022
  • Building PC and database combinations for alarm servers
  • Taking and logging all hours support calls (remote administration with LMI)
  • File Server (2012) and VM administration (VSphere)
  • Network administration (HP switch modules)
  • Installing access control/ Wander guard/ nurse call pendants and receivers in locations around the county
  • Coordinating with site supervisors on fire panel integrations
  • Reverse engineering current technology for integration with our evolving technology
  • Managed installation and configuration of wireless nurse call systems for healthcare facilities.
  • Oversaw system upgrades and maintenance, ensuring optimal performance and reliability.

IT Support Specialist

Gateway Restoration
San Tan Valley, AZ
06.2017 - 06.2018
  • Application development and support for proprietary and web applications
  • Mobile device management using Airwatch for Enterprise devices
  • Logging progress within mobile software for tracking purposes
  • Onsite evaluation of integrated applications to evaluate water damage to homes
  • Daily logging of checkups to confirm drying process
  • Operated specialized restoration equipment to restore damaged properties efficiently.
  • Conducted assessments of damage and developed appropriate restoration plans.

System Administrator

Managed IT
Tempe, AZ
01.2017 - 05.2018
  • Promoted from United Planners to be SME for existing MSP
  • Managed Desktop and Server maintenance for several clients including United Financial Planners
  • Ran Helpdesk Requests
  • Implemented Security SOP and implementations as the System Admin for the MSP
  • Managed Mobile Device Management
  • Managed system performance and reliability through proactive monitoring and maintenance of server environments.
  • Implemented security protocols, enhancing data protection and compliance across IT infrastructure.

Helpdesk Technical Advisor

United Planners Financial Services
Scottsdale, AZ
07.2016 - 01.2017
  • Oversaw management of all incoming phone and email support tickets using ConnectWise.
  • Administered and sustained Windows/Linux server support for diverse client needs.
  • Managed communication with multiple clients bi-daily regarding urgent hardware repair and maintenance needs.
  • Executed security assessments and penetration testing to identify vulnerabilities.
  • Diagnosed and resolved low voltage issues to ensure system reliability.
  • Oversaw procurement of new hardware for each client.
  • Oversaw CRM management for retail operations, ensuring database maintenance and customer import processes were executed efficiently.
  • Advised clients on financial software solutions, ensuring optimal operational efficiency and effectiveness.
  • Developed engaging training materials and led interactive workshops to elevate staff skills in utilizing financial planning tools.

IT Technical Support Specialist

CVS Healthcare
Scottsdale, AZ
08.2015 - 07.2016
  • General L1 Technical Support Representative
  • Incoming/Outgoing phone call support
  • Online Ticket Support
  • Escalation Support in high priority situations
  • Equipment Management (Laptops, Docks, Keyboards/Mice Etc.)
  • AS400 Password maintenance
  • Bitlocker Support
  • VPN Tunnel Support (Hard/Soft token Cisco Anyconnect)
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.

DESKTOP/Server Support Engineer

United Auto Credit
10.2013 - 08.2015
  • Oversaw management of all incoming phone and email support tickets using ConnectWise.
  • Configured, monitored, and optimized Windows/Linux servers to ensure seamless functionality for all clients.
  • Coordinated with clients on a bi-daily basis to address critical hardware repair and maintenance requirements.
  • Analyzed security protocols and performed penetration tests to ensure robust defense against cyber threats.
  • Evaluated and fixed low voltage challenges, resulting in improved system reliability and safety measures.
  • Managed client hardware acquisition processes, guaranteeing compliance with project specifications and timely execution.
  • Monitored and evaluated access control measures to enhance security and compliance standards.
  • Managed logistics and stakeholder communication for new build expansion initiatives across Arizona.
  • Executed server configuration and deployment strategies to maintain high performance standards across various operational environments.
  • Analyzed and addressed complex technical problems in conjunction with cross-functional teams, contributing to increased system reliability.
  • Ensured superior customer service experiences, contributing to sustained client satisfaction and repeat patronage.
  • Executed management of multiple tables, consistently maintaining exceptional service quality and responsiveness.

Education

Associate degree - Computer Information Systems

Maricopa Community Colleges, Mesa Community College
Mesa, AZ
01-2005

Skills

  • Analytical and methodical
  • Windows administration
  • System updates
  • Desktop troubleshooting
  • Server management
  • Backup management
  • Disaster recovery

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

System and Network Administrator

Spencer’s TV and Appliance
06.2022 - Current

System Administrator/ Installer

Wireless Nurse Call Systems
06.2018 - 06.2022

IT Support Specialist

Gateway Restoration
06.2017 - 06.2018

System Administrator

Managed IT
01.2017 - 05.2018

Helpdesk Technical Advisor

United Planners Financial Services
07.2016 - 01.2017

IT Technical Support Specialist

CVS Healthcare
08.2015 - 07.2016

DESKTOP/Server Support Engineer

United Auto Credit
10.2013 - 08.2015

Associate degree - Computer Information Systems

Maricopa Community Colleges, Mesa Community College

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