Summary
Overview
Work History
Education
Skills
Affiliations
Languages
Accomplishments
References
Timeline
Generic
Daniel Carreon Medina

Daniel Carreon Medina

Av. De Los Limones 763 Fracc Los Naranjos Mexicali ,BCN

Summary

Dynamic professional with a proven track record across all past roles, excelling in claims processing, investigations, customer relationship management, and logistics. Adept at ensuring data accuracy and regulatory compliance while delivering exceptional service and timely resolutions. Recognized for strong problem-solving abilities, effective team leadership, and a detail-oriented, systematic approach. A positive and reliable individual committed to enhancing customer satisfaction and driving operational efficiency throughout every position held.

Overview

9
9
years of professional experience

Work History

Claims Representative

Integon Insurance
Tijuana , BCN
01.2025 - Current
  • Processed insurance claims by reviewing documentation and verifying coverage details.
  • Communicated with policyholders to gather necessary information for claim evaluation.
  • Collaborated with adjusters to assess damages and determine appropriate claim resolutions.
  • Maintained detailed records of all interactions related to claims processing activities.
  • Provided quality customer service to assigned, insured and claimants throughout claims process to deliver timely service to customers.
  • Handled customer inquiries regarding insurance policy coverage details and payment status updates.
  • Maintained detailed records of all communication with customers, claimants, providers, and internal departments.
  • Reviewed and verified claim information to ensure accuracy of data and compliance with established policies.
  • Adhered to strict guidelines pertaining to confidentiality while handling sensitive personal information.
  • Verified details with policyholders and requested additional information.
  • Participated in audits and reviews of claims to ensure accuracy and adherence to guidelines.

Sales Associate

Empacadora Mi Reyna
Mexicali, BCN
09.2024 - 08.2025
  • Provided guidance and support to sales consultants on customer service techniques and sales strategies.
  • Met with various customers all over Mexicali city and Valle.
  • Helped with the packaging and preparation of goods.
  • Created routes and sales points for the company.
  • Traveled on a day-to-day basis to various points in town to ensure that each customer had sufficient merchandise to meet their needs.


Supervisor

Trisource Outsourceing
Mexicali, BCN
03.2022 - 09.2024
  • Oversaw daily operations and ensured adherence to company policies.
  • Trained and mentored new team members on best practices.
  • Monitored performance metrics and identified areas for improvement.
  • Conducted regular team meetings to discuss goals and challenges.
  • Provided guidance and direction to subordinates regarding job duties and responsibilities.
  • Directed and supervised team of 15 or more employees in daily operations.
  • Completed day-to-day duties accurately and efficiently.
  • Prioritized and organized tasks to efficiently accomplish service goals.

Receptionist

Araiza Hoteles
Mexicali, BCN
01.2017 - 09.2019
  • Greeted visitors and directed them to appropriate personnel.
  • Managed multi-line phone system and routed calls efficiently.
  • Scheduled appointments and maintained calendar for office staff.
  • Processed incoming and outgoing mail, ensuring timely distribution.
  • Assisted in maintaining organized filing systems for client records.
  • Provided administrative support to ensure smooth daily operations.
  • Scheduled and confirmed appointments.
  • Greeted visitors and provided them with assistance.
  • Provided excellent customer service at all times while interacting with both internal and external customers.
  • Provided administrative support to staff members including typing letters, filing documents, and scanning and copying documents when necessary.
  • Responded to inquiries from internal staff members regarding office operations.
  • Assisted with special projects assigned by management when required.
  • Performed clerical duties such as filing, photocopying, transcribing, and faxing.

Education

High School Diploma -

Western High School
Buena Park, CA
10-2008

Some College (No Degree) - Counseling Psychology ,

Cypress College
Cypress, CA

Skills

  • Claims processing
  • Documentation review
  • Claim evaluation
  • Data accuracy
  • Insurance policy analysis
  • Customer relationship management
  • Time management
  • Problem solving
  • Product knowledge
  • Team leadership
  • Sales strategies
  • Customer service

Affiliations

  • I enjoy doing mechanic work on cars , spending time with my children , music is a huge deal for me i find it soothing.

Languages

English
Native/ Bilingual

Accomplishments

  • Throughout my career, I have consistently been recognized for perfect attendance and maintaining flawless 100% QA scores week after week. These accomplishments demonstrate my strong work ethic, meticulous attention to detail, and unwavering commitment to excellence. I bring excellent communication and problem-solving skills that enable me to deliver outstanding service and contribute effectively to every team I’m part of.

References

References available upon request.

Timeline

Claims Representative

Integon Insurance
01.2025 - Current

Sales Associate

Empacadora Mi Reyna
09.2024 - 08.2025

Supervisor

Trisource Outsourceing
03.2022 - 09.2024

Receptionist

Araiza Hoteles
01.2017 - 09.2019

High School Diploma -

Western High School

Some College (No Degree) - Counseling Psychology ,

Cypress College

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