Daniel Castañeda
Kent,WA
Summary
- Highly motivated and self-driven professional with proven knowledge and experience working in various Sales and communication fields. Greatest assets include creative problem solving, Multi tasking, Time management. Can communicate effectively with clients to grow a strong business relationship. Great persuasive & communicative skills. Ultimately interested to develop more professional skills to apply towards a long-lasting career.
- I specialize in building and nurturing all customer relations to ensure a steady and growing conduit of business. I have exemplary team leading and management experience, that comes from over 8 years of managing contractors, sales rep's sales departments and BDC. I bring professional sales/communication management to the table, ensuring any and all business communications or inquiries are addressed properly and in a prompt and professional matter.
- I believe building rapport with the right communication form can lead to a strong foundation of trust. Being prompt and professional builds reliability on top of trust. Meeting the clients needs at the same time as achieving complete client satisfaction not only retains that client for life but also ensures great feedback/reviews for the company.
- I am a Human Swiss Army Knife
Overview
10
10
years of professional experience
Work History
Business Development Manager
Lobel Financial
Seattle, WA
06.2024 - Current
- Reached out to potential customers via telephone, & emails
- Made approval and denial recommendations by determining accurate risk levels.
- Identified and resolved application discrepancies for accuracy and compliance with relevant regulations.
- Developed relationships and underwriting policies to promote growth and established and used long-term average processing of applications.
- Negotiated with lenders to determine best options and terms in assigned territory.
- Generated new business with marketing initiatives and strategic plans.
- Established relationships with General Managers to promote growth and retention.
- Analyzed credit, income, compliance, title documents, and appraisals during underwriting process.
Internet Sales Department Manager
Klein Honda
10.2019 - 04.2024
- Find new ways to promote and inspire user engagement to drive the growth of the company
- Assisting and greeting customers in our showroom
- Daily order management by engaging with current/new clients via Email/Phone to preserve customer satisfaction & relations
- Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
- Directed new/current sales support staff in administrative tasks to help sales reps close deals.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Established team priorities, maintained schedules and monitored performance.
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
- Set aggressive targets for employees to drive company success and strengthen motivation.
Project Manager
Northwest Renovations
06.2016 - 02.2019
- Communicate with clients through the process to ensure all questions and concerns have been addressed properly
- Collaborated with contractors, architects, engineers, and public agencies to complete projects within timeline limitations and budget constraints.
- Supervised team of 10 construction workers to maintain productivity and quality of work.
- Developed and implemented quality control plan to guarantee highest standards of workmanship through scheduled meetings
- Kept sites compliant with OSHA, state, and local regulations to prevent unnecessary risks.
- Surveyed sites to determine material needs and accurately manage inventories and budgets.
Manager
Boost Mobile
04.2015 - 03.2016
- Hiring, training and mentoring new staff members.
- Built relationships with customers and community to establish long-term business growth.
- Maintained financial controls, planned business operations and control expenses while identifying and pursuing opportunities to grow business operations and boost profits.
- Compiled and analyzed data to determine approaches to improve sales and performance.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotion.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
Education
High school diploma - undefined
Edinburg High School
Edinburg, TXBusiness Management
Renton Technical College
Renton, WAHigh school diploma - undefined
Mariner High School
Everett, WA01.2012
Skills
- Social media & telemarketing communications
- Customer service/de-escalation
- Bilingual (Proficient in English/Spanish)
- CRM/POS Software (Proficient cash handling)
- Excellent Communication
- CRM proficiency
- Team player (Collaborative, Creative, Patient)
- Strategic sales knowledge
- Operation management
- Strong work ethic (Punctual, reliable & honest)
- Goal/detail oriented
- Closing techniques
- Cold calling
- Inside and outside sales
Timeline
Business Development Manager
Lobel Financial
06.2024 - Current
Internet Sales Department Manager
Klein Honda
10.2019 - 04.2024
Project Manager
Northwest Renovations
06.2016 - 02.2019
Manager
Boost Mobile
04.2015 - 03.2016
High school diploma - undefined
Edinburg High School
Business Management
Renton Technical College
High school diploma - undefined
Mariner High School