Daniel Castaneda

As a Legal Intake Specialist I classify callers, input data, verify contact information, summarize legal issues the callers provide.

Connecting Callers and briefing information provided to the Attorney.

Process Payments from the Client to their respective lawfirm.

Outbound Calls to Potential Clients that provided Web Submissions and to previously reached potential clients to assist with signing Docu-signs.

Assist in a Live Questions (Teams Room) to help assist other agents in need of assistance on calls at real time.

Manage Inventory by making sure counts are correct and as current as possible.

Opening and Closing the store

Balancing Safe and all 7 registers.

Having knowledge and experience in all departments i.e. Pharmacy, Photo, Cashiering, Receiving

Train new employees on their role within the company and how to use devices or equipment.