Daniel Castellanos
Phoenix,AZ
Summary
Dynamic logistics and business development professional with a proven track record at Elite & Wise LLC, excelling in logistics analysis and motivational leadership. Expert in boosting client satisfaction and retention by over 30%, adept at managing complex supply chains and fostering strong client relationships. Skilled in inventory management and strategic problem resolution, ensuring operational excellence and growth.
Overview
8
8
years of professional experience
Work History
Logistics Specialist
Angies in the Clouds Inc
Miami
07.2023 - 08.2024
- Tracked supply, equipment and product inventory quantities to maintain necessary levels.
- Coordinated incoming and outgoing shipments to maintain schedules.
- Managed inventory levels for optimal cost savings and minimal stockouts.
- Oversaw every phase of supply chain, from purchase order to delivery to invoicing, targeting 100% end-user satisfaction.
- Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
- Maintained compliance with all relevant regulations, ensuring safe transportation of goods while avoiding costly fines or penalties due to non-compliance issues.
Business Development Executive
Elite & Wise LLC
Miami, FL
12.2021 - 05.2022
- Built strong relationships with clients, leading to increased customer satisfaction and repeat business.
- Increased client base by identifying and pursuing new business opportunities through market research and networking.
- Established and maintained highly effective relationships with clients and industry partners to drive growth.
- Communicated directly with customers and partners to build strong business networks and relationships.
- Delivered presentations at industry conferences, raising company profile and attracting potential clients.
Account Manager
Freebie Media
Miami, FL
01.2017 - 03.2020
- Increased client satisfaction by building strong relationships and addressing their needs promptly.
- Maintained high client retention rate by providing exceptional customer service and anticipating client needs.
- Managed a diverse portfolio of accounts, ensuring timely communication and effective problem resolution.
- Successfully resolved escalated issues, preventing potential loss of valuable clients while maintaining positive relationships with all parties involved.
- Conducted regular account reviews to identify areas for improvement and ensure continued success.
- Collaborated with sales team to identify potential upsell opportunities and expand client base.
- Established clear communication channels between clients and internal teams, ensuring seamless project execution.
Education
Associate Of Business Administration - Business
Miami Dade College
Miami, FL01.2012
Skills
- Operating forklifts
- Inventory counting
- Logistics Analysis
- Warehouse Management
- Documentation Management
- Resolving Problems
- Account managing
- Inventory Restocking
- Punctual and Dependable
- Client Relations
- Contract Negotiation
- Motivational Leadership
Timeline
Logistics Specialist
Angies in the Clouds Inc
07.2023 - 08.2024
Business Development Executive
Elite & Wise LLC
12.2021 - 05.2022
Account Manager
Freebie Media
01.2017 - 03.2020
Associate Of Business Administration - Business
Miami Dade College