Summary
Overview
Work History
Education
Skills
Languages
Certification
References
Timeline
Generic

Daniel Castillo

Norwalk,CA

Summary

Reliable professional with a positive attitude and dedication to deliver quality in all operational activities. Experienced leading warehouse teams to accurately fulfill orders. Displaying articulate communication skills and effectively partnering with management teams. Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed. Adaptable professional with a quick-learning ability and a talent for adjusting to new environments. Skilled in rapidly acquiring new knowledge and applying it effectively. Driven by a passion for continuous learning and successfully navigating change.

Overview

21
21
years of professional experience
1
1
Certification

Work History

Shipping, Receiving and Inventory Control Manager

Spirit Jersey
Los Angeles, CA
08.2019 - Current
  • Developed and implemented inventory control systems to track product shipments, receipts, and storage.
  • Conducted regular physical counts of all products in inventory, reconciling discrepancies with computerized records.
  • Investigated root causes of inventory discrepancies by conducting thorough research into relevant documents.
  • Audited warehouse locations regularly to ensure adherence to safety protocols and proper storage techniques.
  • Created strategies for optimizing overall inventory flow processes through process improvement initiatives.
  • Managed staff responsible for maintaining accurate records of incoming shipments and outgoing deliveries.
  • Provided training sessions on best practices for managing inventories efficiently to warehouse personnel.
  • Consistently met company and department objectives within budget and time constraints.
  • Implemented on-the-job training activities to cross-train employees on various tasks.
  • Directed investigations to verify and resolve customer or shipper complaints.
  • Implemented and planned warehouse safety and security programs and activities.
  • Implemented a barcoding system to identify locations and quantities of requested items.
  • Review open orders and open work-in-progress reports daily to ensure we meet or exceed service levels.
  • Implemented WMS functionality throughout the warehouse processes.

Shipping, Receiving, Inventory Control Manager

Splendid
Fontana, CA
09.2007 - 08.2019
  • Managed the day-to-day operations of a warehouse facility, including shipping, receiving, and inventory control.
  • Supervised and trained warehouse personnel in procedures for packing, shipping, receiving, storing, and distributing products.
  • Developed and implemented cost-reduction strategies to ensure efficiency and profitability.
  • Conducted specific cycle counts process to verify the accuracy of inventory records.
  • Became exempt from annual physical inventory by maintaining 98% absolute variance for over 18 consecutive months.
  • Coordinated activities between departments to facilitate efficient processing of orders.
  • Created reports on daily, weekly, and monthly shipment volumes, costs incurred, and other metrics as required by the management team.
  • Organized special projects related to inventory control or reorganization of storage areas when needed.
  • Investigated customer complaints regarding damaged or missing items from shipments promptly.
  • Collaborated with vendors to ensure timely delivery of goods according to purchase orders.
  • Negotiated contracts with transportation companies for freight services at discounted rates.
  • Reviewed existing processes regularly to identify areas that need improvement or optimization.
  • Established effective communication channels between different departments within the organization.
  • Organized warehouse design to maximize space for stock while allowing for high volume traffic zones.
  • Increased productivity through cross-training and thorough training of both current employees and new hires.
  • Established and maintained good relations with customers, vendors, and transport companies.
  • Hired, trained, and motivated warehouse staff to meet tight schedules and demanding performance targets.
  • Coordinated cross-training programs for warehouse staff to ensure flexibility and coverage.
  • Managed the disposal of surplus, damaged, or obsolete inventory in accordance with company policies.
  • Identified opportunities to reduce cost and improve productivity.
  • Developed and documented standard operating procedures for receiving and shipping products or materials.
  • Participated in the Health and Safety Committee.

Receiving and Returns Supervisor

James Perse
Norwalk, CA
03.2004 - 08.2007
  • Assigned daily tasks to returns clerks and monitored their progress.
  • Tracked returned items and updated inventory records accordingly.
  • Ensured compliance with company policies regarding returns and exchanges.
  • Inspected returned merchandise for quality, completeness, and accuracy.
  • Maintained accurate documentation of all returned items and transactions.
  • Performed data entry of return information into the company system.
  • Responded promptly to customer inquiries regarding return status.
  • Rotated through various departments to meet demands of business.
  • Delegated work to staff, setting priorities and goals.
  • Monitored and maintained accurate receiving records for all incoming shipments.
  • Directed the daily operations of the receiving department, overseeing a staff of 15 employees.
  • Supervised inventory counts and cycle counts, ensuring accuracy at all times.
  • Conducted interviews, selected candidates and supported hiring processes to maintain staffing levels.

Education

High School Diploma -

John C. Fremont Senior High School
Los Angeles, CA
07-1999

Cerritos College
Norwalk, CA

Skills

  • SOP Writing
  • Warehouse Operations
  • Continuous Improvement
  • Staff Management
  • Shipping and receiving
  • Inventory Reconciliation
  • Order Management
  • Inventory Management
  • Decision-Making
  • Microsoft Office
  • Warehouse Organization
  • Team building
  • Communication
  • Inventory Audits
  • Safety Protocols
  • Team Collaboration
  • Warehouse Management System
  • Root cause analysis

Languages

English
Professional
Spanish
Professional

Certification

  • OSHA Occupational Safety and Health Administration -OSHA 30-Hour Outreach for General Industry-Certificate # 06845852
  • HSI Adult First Aid/CPR AED Adult (2020) DC Class-Certificate # C0913D53C
  • Overton Safety Training, Inc. Forklift Certificate Card ID# 1169108 (8/5/24-8/4/27)

Forklift Class - FL1, FL2, FL3, FL4 and FL5

References

References available upon request.

Timeline

Shipping, Receiving and Inventory Control Manager

Spirit Jersey
08.2019 - Current

Shipping, Receiving, Inventory Control Manager

Splendid
09.2007 - 08.2019

Receiving and Returns Supervisor

James Perse
03.2004 - 08.2007

High School Diploma -

John C. Fremont Senior High School

Cerritos College

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Daniel Castillo