Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
Generic

Daniel Castro

Los Angeles,CA

Summary

Efficient and productive professional in the food service management field, skilled at completing tasks with speed and accuracy. Possess strong capabilities in inventory management, staff training, and customer service excellence. Excel in leadership, communication, and problem-solving, ensuring smooth operation of food service establishments.

Overview

12
12
years of professional experience

Work History

Kitchen Manager

Sharkey's Bistro
Burbank, CA
01.2015 - 04.2019
  • Oversaw inventory and ordered ingredients to restock freezers, fridges, and pantry.
  • Maintained accurate records of food costs, labor costs, waste management, and other related expenses.
  • I interviewed, hired, and supervised back-of-house staff to clean tables, remove dishes, take food to tables, and assist servers and bartenders.
  • Resolved customer complaints in a timely manner while maintaining a positive attitude toward guests at all times.
  • Analyzed financial data, including sales reports, budgeting information, and cost analysis reports, to make operational decisions.
  • Inspected restrooms, dining, and serving areas to foster cleanliness and proper setup.
  • Provided feedback during tasting sessions to help refine existing dishes, or develop new ones.
  • Distributed food to service staff for prompt delivery to customers.
  • Trained new employees to perform their duties.
  • Trained new employees on kitchen procedures and policies.
  • Managed employee relations by providing guidance on job duties, as well as disciplinary actions when needed.
  • Supervised food production processes ensured that high quality standards were met throughout each stage of preparation.
  • Promoted an atmosphere of teamwork among kitchen staff members by fostering open communication among team members.

Prepared Foods Supervisor

Whole Foods Market Inc
El Segundo, CA
01.2007 - 09.2014
  • Leveraged Microsoft Office Suite (365) to streamline communication with owner and team.
  • Identified appropriate solutions to minimize issues and quickly solve problems.
  • Cross-merchandised products with other departments to boost overall sales.
  • Filled hot case and rotated stock for maximum sales and consumer safety.
  • Analyzed weekly financial reports to monitor performance against goals; identified areas needing improvement; developed action plans accordingly.
  • Directed and supervised the activities of prepared food department personnel to ensure compliance with established standards, policies, and procedures.
  • Managed food preparation schedules to ensure timely availability of products.
  • Ensured that all health codes were strictly adhered to in order to prevent contamination or other health hazards from occurring.
  • Assisted in menu planning and development based on seasonality and customer preferences.
  • Used Point of Sale register system to complete transactions.
  • Engaged in continuous learning about new cooking techniques and food trends.

Education

High School Diploma -

Long Beach Job Corps
Long Beach, CA
09-1998

Certificate - Culinary Arts And Hotel Management

Long Beach Job Corps
Long Beach, CA
09-1998

Skills

  • Microsoft Office Suite
  • Inventory management
  • Budget Management
  • Team building
  • Food Safety Compliance
  • Menu development
  • Team Development
  • Communication skills
  • Operational efficiency
  • Quality assurance
  • BOH operations
  • Waste reduction
  • Safe food handling
  • Verbal and written communication

Languages

Spanish
Professional

References

References available upon request.

Timeline

Kitchen Manager

Sharkey's Bistro
01.2015 - 04.2019

Prepared Foods Supervisor

Whole Foods Market Inc
01.2007 - 09.2014

High School Diploma -

Long Beach Job Corps

Certificate - Culinary Arts And Hotel Management

Long Beach Job Corps
Daniel Castro