Daniel Castro Ramírez
Auditor/Risk And Control
Heredia,Costa Rica
Summary
I am an experienced finance and risk management professional with over 15 years of expertise in internal auditing, business operations, and data governance. Holding a Bachelor's degree in Business Administration with a major in Finance and a Public Accountant degree, I currently work as a Business Risk and Control Officer at Citibank, where I oversee risk control frameworks, manage audit requests, and ensure compliance with internal policies. My career includes roles as Senior Auditor and Finance Data Transformation Senior Auditor, where I led audits, developed process improvements, and managed stakeholder relationships. With a strong background in financial operations, risk control monitoring, and process optimization, I possess the analytical skills and leadership to enhance efficiency and ensure robust financial governance.
Overview
18
18
years of professional experience
11
11
years of post-secondary education
3
3
Certifications
3
3
Languages
Work History
Business Risk and Control Officer
Citibank Service Center
11.2023 - Current
- Accountable for the quality, completeness, and accuracy of the implementation of the Control Framework, including Risk Control Policy, Control Standard, Issue Management Policy, Lesson Learned Policy, and Control Inventory
- Support management in the review and challenge process, effective design, and management of controls to mitigate risks as required by the Control Standards, including implementation and operation, conducting the control monitoring, handling deficiencies, and escalating issues for resolution
- Assist management in guiding and influencing standards and procedures that conform to enterprise requirements and support sound operational and compliance risk management
- Work with Management on governance and the facilitation of the execution of the Manager Control Assessment
- Managing audit requests and stakeholder relationship, ensuring timeliness, accuracy, and completeness of requirements within the established SLAs
- Ensured timely resolution of identified issues by coordinating efforts between various stakeholders.
- Reviewed internal controls documentation, evaluating adequacy and suggesting improvements where necessary.
- Established effective monitoring practices, identifying areas of non-compliance or potential risk exposure.
Finance Senior Auditor / Finance Data Transformation Senior Auditor
Citibank Service Center
04.2020 - 11.2023
- Participate in the timely delivery of high quality, value added assurance and audit reports for a portfolio of business activities, which meet the requirements of the Boards of Citigroup and Citibank, their affiliates and of Citi’s respective regulators, globally
- Perform moderately complex audits and assessments of Citi’s risk and control environments in coordination with the Audit team
- Apply solid understanding of internal audit standards, policies, and local regulations to provide timely audit assurance
- Independently contribute to the development of audit processes improvements
- Independently complete assigned audits within budgeted times, and budgeted costs
- Monitor the risk environment and assesses the emerging risks through the Business Monitoring process
- Recommend appropriate and pragmatic solutions to risk and control issues
- Identify inconsistencies in data or results, defines business issues, and formulate recommendations on policies, procedures, or practices
- Develops effective line management relationships to ensure strong understanding of the business
- Pro-actively develops automated routines to help focus audit testing
Internal Audit Specialist
Citibank Service Center
06.2016 - 04.2020
- Independently complete assigned audits within budgeted times, and budgeted costs
- Monitor the risk environment and assesses the emerging risks through the Business Monitoring process
- Develops effective line management relationships to ensure strong understanding of the business
- Primary responsibility for executing monthly audit activities over local financial statements in multiple LATAM locations to support the respective Country Heads of Audit to sign off the financial statements as required by local regulators
GL Operations Team Lead
Citibank Service Center
11.2012 - 06.2016
- Performing accurate, efficient, and timely processing of operations tasks (reports, queries, customer support, execute jobs) as required
- Perform any required control procedure as part of the sustaining process
- Support, prioritize and coordinate any project/controls needed to mitigate identified risk, or issues impacting the Month End Close
- Identify improvement opportunities, process risks, gaps or any help needed and communicate with business analyst & direct manager in a timely manner
CitiGL Implementations
Citibank Service Center
02.2011 - 11.2012
- Serving as subject matter expert on business issues related to ledger activity, requires customer business experience
- Designing and developing applications or processes needed to fulfill the customer's needs, audit requirements, and business requirements
- Managing the submission of problem records and the development, testing, and implementation of solution
PeopleSoft GL Analyst
Citibank Service Center
02.2009 - 02.2011
- Perform accurate, efficient, and timely processing of opening, closing, and changing Systems elements (accounts, corporations, divisions, departments) as required
- Perform any required control procedure as part of the sustaining process
- Support, prioritize and coordinate any project/Controls needed to mitigate identified risk, roadblocks or issues impacting the Month End Close
Intercompany Accountant
DHL
06.2008 - 02.2009
Outsource Services Accountant, Microsoft of Caribbean and Central America
Price Waterhouse Coopers
07.2007 - 06.2008
Education
Public Accountant -
Instituto Tecnológico De Costa Rica
05.2001 - 02.2012
Business administration - finance
Instituto Tecnológico de Costa Rica
Bachelor’s degree - business administration
Instituto Tecnológico de Costa Rica
Skills
Audit coordination and Risk management
Regulatory compliance
Strategic planning
Negotiation
Internal control and Stakeholder management
Financial statement review
Certification
CPA – Certified Public Accountant
Timeline
Business Risk and Control Officer
Citibank Service Center
11.2023 - Current
Finance Senior Auditor / Finance Data Transformation Senior Auditor
Citibank Service Center
04.2020 - 11.2023
Internal Audit Specialist
Citibank Service Center
06.2016 - 04.2020
GL Operations Team Lead
Citibank Service Center
11.2012 - 06.2016
CitiGL Implementations
Citibank Service Center
02.2011 - 11.2012
PeopleSoft GL Analyst
Citibank Service Center
02.2009 - 02.2011
Intercompany Accountant
DHL
06.2008 - 02.2009
Outsource Services Accountant, Microsoft of Caribbean and Central America
Price Waterhouse Coopers
07.2007 - 06.2008
Public Accountant -
Instituto Tecnológico De Costa Rica
05.2001 - 02.2012
Business administration - finance
Instituto Tecnológico de Costa Rica
Bachelor’s degree - business administration
Instituto Tecnológico de Costa Rica
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