Daniel Cayton
119 Academy St,NC
Summary
Results-oriented Manager offering 10+ years of increasing revenue and profitability and managing loss and shrinkage. Well-versed in inventory control, buying and merchandising for perishable and non-perishable goods. Energetic and productive to thrive in customer-focused, fast-paced environment. Passionate and accomplished with track record of success in business development, customer service and team building. Possesses entrepreneurial spirit, deep understanding of market trends, and keen eye for growth opportunities.
Overview
11
11
years of professional experience
Work History
Co-owner
Bullock Lumber Partnership
01.2023 - Current
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
- Set, enforced, and optimized internal policies to maintain responsiveness to demands.
- Reported issues to higher management with great detail.
- Evaluated market trends to identify new revenue streams and diversify product offerings accordingly.
- Increased overall profitability by identifying cost-saving measures and optimizing resource allocation.
- Assisted in recruiting, hiring and training of team members.
- Ensured accurate record-keeping for financial transactions, maintaining organized documentation for easy reference during audits or other inquiries.
- Monitored performance, identified areas of improvement and devised solutions to address areas of weakness.
Assistant Store Manager
Lowe's
11.2019 - 12.2022
- Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
- Performed investigations on market flows to identify seasonal trends and forecast consumer needs.
- Conducted weekly staff meetings to motivate staff members, address concerns and questions, plan improvements, and evaluate progress toward goals.
- Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
- Contractor relationship building, guidance of supervisor and sales specialists. Driving our Promos and Programs. Global coverage throughout store for issues that would call for MOD level attention. Day to day operations ( Inv control, sales driving, staffing, reporting, safety).
Store Manager
Sherwin-Williams
01.2015 - 10.2019
- Reviewed and monitored scheduling, purchases and other expenses to maintain quarterly budget.
- Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Coached sales associates on product knowledge by using wide variety of training tools.
- Analyzed and interpreted store trends to facilitate planning.
- Completed point of sale opening and closing procedures.
- Supervised guests at front counter, answering questions regarding products.
Department Manager
Lowe's
01.2014 - 01.2015
- Prepared detailed reports for management to clarify existing trends, review sales and inventory data and support shrink minimization and safety awareness.
- Analyzed and interpreted store trends to facilitate planning.
- Developed empowering employee culture focused on equipping employees to independently meet customer needs.
- Worked actively with management team to create daily and weekly sales plans based on weekly sales trends.
Sales Specialist
Lowe's
01.2013 - 01.2014
- Showcased product features to customers and discussed technical details to overcome objections and lock in sales.
- Visited customer locations to evaluate requirements, demonstrate product offerings and propose strategic solutions for diverse needs.
- Provided first-rate service to all customers and potential customers.
- Followed up with customers after completed sales to assess satisfaction and resolve technical or service concerns.
- Built rapport with customers and assessed needs to make product recommendations and upsell.
- Demonstrated product features, answered questions and persuasively overcame objections.
- Educated customers about product features and benefits to aid in selecting best options for each individuals' needs.
Education
Associate of Science - Power Production Technology
Piedmont Community College
Roxboro, NC12-2011
High School Diploma -
Person County High School
Roxboro, NC06.2008
Skills
- Goals and performance
- POS systems operations
- Order management
- Relationship building and management
- Sales growth
- New-Hire Training
- Cost Control
- Operations
- Vendor management
- Staff Scheduling
- Customer experience
- Sales and marketing
- Customer Relations
- Staff supervision
Accomplishments
- Collaborated with team of 20 in the development of Project 51. Total store reset of 400+ bays. Received an executive award for the South Region for performance and management skills
Timeline
Co-owner
Bullock Lumber Partnership
01.2023 - Current
Assistant Store Manager
Lowe's
11.2019 - 12.2022
Store Manager
Sherwin-Williams
01.2015 - 10.2019
Department Manager
Lowe's
01.2014 - 01.2015
Sales Specialist
Lowe's
01.2013 - 01.2014
Associate of Science - Power Production Technology
Piedmont Community College
High School Diploma -
Person County High School
Similar Profiles
Beverly WilliamsBeverly Williams
Career Technical Training Instructor at Bullock County Board Of EducationCareer Technical Training Instructor at Bullock County Board Of Education
Regan KingRegan King
General Laborer at Bullock PlumbingGeneral Laborer at Bullock Plumbing
Liane E. TowleLiane E. Towle
Nurse Practitioner at Bullock County Hospital-Clinic and Inpatient PsychNurse Practitioner at Bullock County Hospital-Clinic and Inpatient Psych
Caitlin CardinalCaitlin Cardinal
Medical Office Assistant at Canada Diagnostics CentreMedical Office Assistant at Canada Diagnostics Centre
Asia WilliamsAsia Williams
Caregiver Attendant at 1+1 Care AgencyCaregiver Attendant at 1+1 Care Agency