Daniel Chacon
North Salt Lake,UT
Summary
Organized Administrative Assistant with expertise in managing high-priority tasks and coordinating administrative functions. Proficient in various software platforms, demonstrating strong communication and problem-solving skills. Proven track record of developing efficient systems that enhance overall productivity.
Overview
9
9
years of professional experience
Work History
Administrative Assistant
Kleinfelder
Salt Lake City , UT
01.2022 - 05.2025
- Coordinated mailings by sorting and packaging items for courier and postal services.
- Assisted in planning events through catering, venue reservations, and ordering promotional materials.
- Developed and maintained organized filing systems for confidential documents and records.
- Greeted visitors while providing essential information about company operations.
- Composed various correspondence including letters, memos, reports, and presentations.
- Handled confidential documents according to established protocols, ensuring security compliance.
- Ensured efficient operation of office equipment such as printers, copiers, and fax machines.
Call Center Supervisor
Loandepot
Salt Lake City, UT
12.2019 - 12.2021
- Provided training and guidance to call center team members, improving performance and skills.
- Monitored calls for quality assurance to uphold company standards.
- Facilitated communication between departments to resolve issues swiftly.
- Ensured compliance with company policies and industry regulations consistently.
Call Center Representative
RC Willey
Salt Lake City, UT
09.2016 - 11.2019
- Resolved customer complaints swiftly to enhance satisfaction and loyalty.
- Provided assistance with product selection, ordering, billing, returns, and technical support.
- Answered inquiries with accurate information regarding products and services.
- Collaborated with departments to de-escalate complex issues and fulfill customer needs.
Education
High School Diploma -
Innovations Early College High School
Salt Lake City, UT06-2016
Skills
- Event planning and management
- Document organization
- Office equipment maintenance
- Correspondence writing
- Inventory control
- Quality assurance processes
- Multitasking and prioritization
- Customer service excellence
- Team collaboration skills
- Attention to detail
Timeline
Administrative Assistant
Kleinfelder
01.2022 - 05.2025
Call Center Supervisor
Loandepot
12.2019 - 12.2021
Call Center Representative
RC Willey
09.2016 - 11.2019
High School Diploma -
Innovations Early College High School
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