Daniel Chiarella
Watertown
Summary
Motivated individual with experience in management, education and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
Overview
9
9
years of professional experience
Work History
Utilization Manager
Hospital Housekeeping Systems
10.2023 - Current
- Company Overview: University of Colorado Health, Metro Denver, Aurora, CO
- Demonstrated exceptional ability to maintain high productivity levels with minimal oversight, consistently meeting and exceeding project deadlines
- Forecast of expenses, planning, and execution of budgets
- Handle training, regulatory compliance, and staffing when needed in cooperation with the onsite EVS Director
- Serve as a liaison for all Joint Commission, linen review, and operating committees within the faculty and hospital group
- Deliver ongoing educational programs to clinical staff focused on optimizing linen consumption practices
- Realized cost savings of $31,005 by implementing strategic education and leadership initiatives aimed at reducing linen consumption hospital-wide
- Consult with hospital staff to strategize and optimize cost savings through effective linen usage, enhancing overall operational efficiency
- Initiated a strategic bed makeup reform across multiple hospital units, leading to a 2-pound reduction in linen usage per room
- Anticipated annual savings of over $50,000 per unit through this impactful cost-saving initiative
- University of Colorado Health, Metro Denver, Aurora, CO
Special Education Resource Teacher
Memorial Middle School
08.2021 - 10.2023
- Demonstrated excellent communication and multitasking skills by efficiently handling a large number of daily emails, and maintaining a high level of responsiveness
- Developed new material including courses, lesson plans, challenging problems, and other educational resources for in-person courses
- Developed and implemented individualized education plans to support students with diverse learning needs, while ensuring compliance with state and federal laws
- Collaborated with team members, as a part of a Professional Learning Community, to plan and develop new course material, lesson plans, and assessments
- Built and maintained an open line of communication with parents, administration, outside agencies, and other team members to ensure a cohesive and effective approach to student success
- Led and supported school staff through the implementation of Positive Behavior Intervention and Supports (PBIS), and decreased student referrals from 28% to 17%
Account Executive
Crossnet
08.2016 - 03.2021
- Fielded customer complaints and facilitated negotiations, resolving issues and reaching mutual conclusions.
- Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
- Met existing customers to review current services and expand sales opportunities.
- Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
Operations Intern
Feeding Children Everywhere
01.2016 - 05.2016
- Achieved outstanding productivity levels, consistently surpassing project deadlines with minimal supervision
- Coordinated all domestic meal distribution coming from the Windsor office
- Ensured Hunger Project specifics and details were shared with the project team
- Collaborated with key stakeholders to scope projects and define requirements for successful deployment
Education
Master of Arts (M.A.) - Special Education
Central Connecticut State University
New Britain, CT01.2022
Bachelor of Arts - Sociology, Political Science
Eastern Connecticut State University
Willimantic, CT01.2015
Skills
- Interpersonal Relationships
- Team Dynamics
- Salesforce
- Team Management
- Motivating Teams
- Employee Development
- Employee Engagement
- Resource optimization
Timeline
Utilization Manager
Hospital Housekeeping Systems
10.2023 - Current
Special Education Resource Teacher
Memorial Middle School
08.2021 - 10.2023
Account Executive
Crossnet
08.2016 - 03.2021
Operations Intern
Feeding Children Everywhere
01.2016 - 05.2016
Bachelor of Arts - Sociology, Political Science
Eastern Connecticut State University
Master of Arts (M.A.) - Special Education
Central Connecticut State University
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