- Artisan
- Art & Graphic Design
- 3D Animation
- Cars & Trains
- Dancing
- Entrepreneurship
- Exploration & Travel
- Fashion & Fashion Design
- History
- Medical & Biological Fields
- Outdoor & Adventure ("Sidequesting")
- Reading
- Singing
- STEM Fields
- Video Games & Level Design
- Writing
Daniel Claramunt
Athens,GA
Summary
Dynamic and results-driven professional with a strong background in customer service and teamwork at McDonald's. Proven ability to enhance customer satisfaction through effective problem-solving and clear communication. Skilled in sales and marketing, consistently achieving goals while maintaining a positive attitude and attention to detail. Committed to continuous development and learning.
Overview
4
4
years of professional experience
Work History
Team Member
McDonalds, Muller Management
02.2023 - 09.2025
- Assisted in daily operations by organizing and maintaining workspace efficiency.
- Supported team members by learning and utilizing equipment safely and effectively.
- Followed established safety protocols to ensure workplace safety and compliance.
- Greeted customers at drive-thru and took food orders.
- Provided exceptional customer service in fast-paced environment, ensuring satisfaction and repeat business.
- Resolved customer complaints promptly, fostering positive relationships and loyalty within the community.
- Improved customer satisfaction by consistently providing friendly and efficient service.
- Worked well with teammates and accepted coaching from management team.
- Worked front counter, drive-thru and other areas.
- Maintained a clean and organized workspace, ensuring a positive environment for both staff and customers.
- Collaborated with team members to complete orders.
- Assisted fellow crew members during peak hours, ensuring smooth operations without compromising quality standards.
- Completed transactions accurately while maintaining superior cash handling skills and following security protocols.
- Showcased excellent problem-solving skills when faced with unexpected challenges, working to find effective solutions and maintain customer satisfaction.
- Assisted in increasing sales through upselling menu items and promoting limited-time offers to guests.
Warehouse Worker
Tennis Warehouse
05.2022 - 11.2022
- Managed inventory control processes, ensuring accurate stock levels and minimizing discrepancies.
- Implemented organizational systems for product storage, improving retrieval time and workflow efficiency.
- Collaborated with shipping teams to streamline order fulfillment and ensure timely dispatch of products.
- Monitored quality control standards during packing processes to maintain high product integrity.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Consistently lifted materials weighing as much as 5-23 pounds.
- Reduced order processing times with streamlined picking, packing, and shipping procedures.
- Managed incoming shipments effectively by inspecting goods for quality control purposes before storing them appropriately.
- Ensured accurate order fulfillment by diligently cross-checking pick lists against packed items for consistency.
- Facilitated smooth operation of loading dock, coordinating efficient loading and unloading of trucks.
Sales Associate
Tilly's Clothing Store
11.2021 - 11.2022
- Collaborated with team members to achieve sales goals and improve customer satisfaction ratings.
- Trained new staff on product features and customer service protocols, fostering team development.
- Participated in team meetings and training sessions regularly for continuous professional development within the retail industry.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Monitored inventory levels and organized stock to optimize product availability for customers.
- Assisted customers with product selection and inquiries, enhancing overall shopping experience.
- Maintained knowledge of current promotions and store policies to provide accurate information.
- Processed transactions efficiently using POS systems, ensuring seamless checkout process.
- Managed returns, exchanges and refunds in accordance with store policy.
- Resolved customer complaints promptly, maintaining positive relationships and loyalty.
- Built relationships with customers to encourage repeat business.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Solved customer challenges by offering relevant products and services.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
Education
High School Diploma -
Mountain Ed Charter High School
Cumming, GA05-2022
Skills
- Customer service
- Positive attitude
- Teamwork and collaboration
- Problem-solving
- Clear communication
- Attention to detail
- Flexible schedule
- Creativity and innovation
- Goal setting and achievement
- Continuous development Willingness to learn
- Sales and marketing
Accomplishments
- Proposed a solution to generating higher UPT at Tilly's by regularly inciting customers to sign up for rewards just by saying its for their receipt - UPT went up by 2.3% when the customers later realized they could earn points just by buying more products.
- Established a LLC - Das League Industries; A multimedia organization comprised of Artists, Artisans, and Entrepreneurs.
- Re-imagined the way of boosting our efficiency time at McDonald's by having a designated set of smaller steps for filling bags - We made it #1 on the leaderboard every day this strategy was used clocking at a 1 Minute, 13 second average.
- I rebuilt a 2005 Hyundai Elantra within 2 years by myself.
- Fostered a community of engineers, scholars, and ex-military servicemen & women over the course of 9 years with the goal of driving and preserving humanity's progress.
- Cracked secrets to various technologies thought to be impossible and designed them starting in 2021.
- Inspired others to be the best version of themselves through honor, faith, attitude, relationships, hard work, and art.
Interests
Timeline
Team Member
McDonalds, Muller Management
02.2023 - 09.2025
Warehouse Worker
Tennis Warehouse
05.2022 - 11.2022
Sales Associate
Tilly's Clothing Store
11.2021 - 11.2022
High School Diploma -
Mountain Ed Charter High School