Daniel Clary
Pembroke Pines,FL
Summary
Customer-oriented General Manager with 31 years of experience focused on increasing revenues and expanding margin. Adaptive and deadline-oriented consistently executes and completes multiple projects in high-stress environments. Meticulous leader and strategic planner with comprehensive managerial acumen, offering vision and motivational acumen.
Overview
32
32
years of professional experience
1
1
Certification
Work History
Assistant Manager of Operations
Twin Peaks
10.2022 - 04.2024
- Managed inventory control, reducing waste and optimizing stock levels for maximum profitability.
- Maintained a safe and secure work environment for staff and patrons by enforcing strict adherence to regulations and company policies.
- Led team of bartenders, servers, cooks, and support staff in delivering exceptional guest experiences consistently.
- Ensured compliance with local health department requirements by maintaining a clean and sanitary establishment at all times.
- Developed strong relationships with guests through personalized service and attention to detail, fostering repeat business.
- Streamlined operations by implementing efficient workflow processes and procedures.
- Enhanced employee productivity through regular training sessions and performance evaluations.
- Boosted customer satisfaction by addressing inquiries promptly and resolving issues effectively.
General Manager
California Pizza Kitchen
05.1992 - 07.2022
- Managed budget implementations, employee reviews, training, schedules and contract negotiations.
- Developed and maintained relationships with customers and suppliers through account development.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures and technology systems.
- Implemented operational strategies and effectively built customer and employee loyalty.
- Organized budgets, oversaw P&Ls and achieved margin targets consistently to stay on track with growth plans.
- Drove year-over-year business growth while leading operations, strategic vision and long-range planning.
- Developed effective business plans to align strategic decisions with long-term objectives.
- Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
- Managed teams of up to 100.
- traveled the country to improve struggling restaurants improve performance.
New Car Sales Associate
Chapman Chevrolet And Isuzu
- Closed sales by overcoming objections, asking for sales, negotiating price and completing purchase contracts,
- Negotiated purchase prices and explained sales, warranty and optional products.
- Qualified buyers by matching requirements and interests to various car or truck models and discussing finance options.
- Answered telephone and email inquiries from potential customers.
- Met or exceeded 13 sales per month quota.
General Manager
The Market At Pinnacle Peak
- Managed budget implementations, employee reviews, training, schedules and contract negotiations.
- Developed and maintained relationships with customers and suppliers through account development.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures and technology systems.
- Implemented operational strategies and effectively built customer and employee loyalty.
Education
High School Diploma -
Marcos De Niza High School
Tempe, AZNo Degree - Business Management
Maricopa Community Colleges - Mesa Community College
Mesa, AZNo Degree - Interior Architecture
Maricopa Community Colleges - Mesa Community College
Mesa, AZSkills
- Focus and Follow-Through
- Management Training
- Problem Anticipation and Resolution
- Originality and Creativity
- Business Leadership
- Hiring and Onboarding
- Sales Tracking
- Sales Team Development
- P&L Responsibility
- Aloha POS
- P&L Administration
- Mathematical Calculation and Reasoning
- Food Safety and Quality
Accomplishments
- Marketing - Implemented fundraising strategies which resulted in [5%] supplemental revenue growth.
- received the Commitment to Financial Excellence award 2006
- Received the "O" in ROCK award 2016
- Received two Epic Coins for exceptional performance.
Certification
- Servsafe Certified
- CPR and AED Certified
Timeline
Assistant Manager of Operations
Twin Peaks
10.2022 - 04.2024
General Manager
California Pizza Kitchen
05.1992 - 07.2022
New Car Sales Associate
Chapman Chevrolet And Isuzu
General Manager
The Market At Pinnacle Peak
High School Diploma -
Marcos De Niza High School
No Degree - Business Management
Maricopa Community Colleges - Mesa Community College
No Degree - Interior Architecture
Maricopa Community Colleges - Mesa Community College