Daniel Cleto
San Antonio
Summary
Protection Officer with a knack for completing tasks efficiently and productively. Possess specialized skills in risk assessment, emergency response planning, and conflict resolution. Excel in communication, adaptability, and teamwork, ensuring optimal performance in high-stress environments.
Overview
6
6
years of professional experience
6
6
Certifications
Work History
HEB Protection Officer
HEB Grocery Store
San Antonio
10.2025 - Current
- Collaborated with local law enforcement to develop safety protocols and enhance incident reporting processes.
- Trained new employees on security procedures and emergency response plans.
- Responded promptly to incidents, coordinating with management for resolution.
- Responded calmly and promptly to emergency conditions, safety hazards, and threats to life or property.
- Assisted with evacuation procedures in case of emergency situations.
- Maintained current knowledge of local laws and ordinances to ensure compliance and inform security practices.
- Conducted security checks of personnel, vehicles, equipment, and documents at entry points.
- Provided escorts for visitors and employees as needed.
- Collaborated with law enforcement agencies to support investigations.
- Reviewed surveillance camera footage to ensure proper functioning of equipment and identify potential threats or irregularities.
- Responded to alarms and dispatched appropriate personnel to the scene.
- Prepared detailed reports on security breaches and violations to support incident analysis and improve response strategies.
HEB Grocery (Lead)
HEB Grocery Store
San Antonio
10.2019 - 10.2025
- Proposed innovative ideas and solutions that improved team performance and outcomes.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Collaborated with diverse coworkers to achieve goals and resolve product and service-related issues.
- Worked with cross-functional teams to achieve goals.
- Supported and guided colleagues to foster a collaborative work environment.
- Conducted comprehensive research and data analysis to support strategic planning and informed decision-making.
- Completed day-to-day duties accurately and efficiently.
Education
High School Diploma -
Sidney Lanier High School
San Antonio, TXSkills
- Emergency response
- Incident reporting
- Surveillance monitoring
- Crisis management
- Threat assessment
- Security protocols
- Firearms proficiency
- Self-defense techniques
- Adaptability
- Effective communication
- Customer service
Languages
English
Professional
Spanish
Professional
Certification
License to Carry
Timeline
HEB Protection Officer
HEB Grocery Store
10.2025 - Current
HEB Grocery (Lead)
HEB Grocery Store
10.2019 - 10.2025
High School Diploma -
Sidney Lanier High School