Results-driven in all aspects of life bringing a progressive background in hostile environments. Natural leader with exceptional skills in customer relations, administration, and scheduling. Manages competing priorities with organized and resourceful approaches.
Overview
3
3
years of professional experience
Work History
Financial Consultant
5 Rings Financial
06.2022 - Current
Liaised with customers, management, and sales team to better understand customer needs and recommend appropriate solutions.
Maintained high standards of customer service by building relationships with clients.
Determined client needs and financial situations by listening and scheduling fact-finding appointments.
Met with customers to provide information about available products and policies.
Educated clients on various financial matters and provided professional recommendations on investment opportunities, products, and services based on each clients' individual needs.
Digital Marketer
Self-employeed
08.2021 - Current
Drove email acquisition and marketing campaigns to support key business initiatives across account management, new business development, and customer experience.
Manage marketing campaigns to cultivate brand awareness and drive website traffic.
Measure and report performance of all digital marketing campaigns, and assessed against ROI and KPIs.
Identifiy growth opportunities and developed initiatives to increase market share.
Increase customer engagement through social media.
Create websites from scratch that generated hundreds of dollars monthly
Bartender
Boca West Country Club
11.2022 - Current
Serve bar food and alcoholic beverages including wine, craft beer, and custom cocktails to 200-300+ patrons/night.
Studied and memorized over 75 popular cocktail recipes, and dozens of local beers and international wines in order to give quality recommendations to guests.
Maintain a clean and organized bar area by constantly wiping down surfaces, loading and unloading dishes, and replenishing fresh ingredients.
Coordinate with team to maintain safe environment by regulating alcohol consumption and de-escalating conflicts.
Handle and process $5,000+ in transactions per shift including credit, debit, and cash payments.
Bar Back
The Boca Raton Resort And Club
03.2021 - 10.2022
Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
Delivered food to customers at bar and tables.
Maintained adequate levels of condiments and well-stocked drink stations to keep service flowing smoothly.
Restocked glassware, cleaned tables and organized supplies to meet demanding trading periods throughout shift.
Operated POS system to collect payments from customers.
Addressed customer complaints and inquiries to verify satisfaction.
Education
Bachelor - Business Economics
Florida Atlantic University
Boca Raton, FL
05.2026
Skills
Social media activities
Email Marketing
Marketing strategy
Online marketing
Point of sale operation
Languages
Spanish
Limited Working
Portuguese
Native or Bilingual
English
Native or Bilingual
Timeline
Bartender
Boca West Country Club
11.2022 - Current
Financial Consultant
5 Rings Financial
06.2022 - Current
Digital Marketer
Self-employeed
08.2021 - Current
Bar Back
The Boca Raton Resort And Club
03.2021 - 10.2022
Bachelor - Business Economics
Florida Atlantic University
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