Summary
Overview
Work History
Education
Skills
Section name
Additional Information
Timeline
Generic

Daniel Collett

Retail Manager
Troy,NY

Summary

Seasoned Store Manager specializing in management of retail locations. Polished professional skilled at training employees on exceptional customer service etiquette and sales techniques. Gifted in overseeing all facets of customer-facing and back-end operations. Results-driven retail management professional determined to exceed company sales goals. Successful at leveraging financial and marketing education to make smart purchasing and merchandising decisions. Forward-thinking in addressing and resolving concerns, optimizing policies and engaging with customers to promote loyalty and drive sales. Motivated retail manager with over 5 years of professional experience smoothly running stores and coaching employees. Focused on increasing efficiency while reducing costs by implementing useful procedures and tight controls. Resourceful and forward-thinking with hard-working and dedicated mindset. Proficient Store Manager dedicated to hiring top-notch sales associates and maintaining smooth, efficient and highly successful store operations. Organized and effective at encouraging staff cooperation and productivity to meet and exceed objectives. Born leader and analytical problem-solver with proven team building and management success. Enthusiastic management professional with demonstrated success supervising staff and building teams. Proven history of achieving sales goals by monitoring employee performance and coaching staff on effective sales methods. Skilled in solving complicated issues and making proactive operational changes. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

9
9
years of professional experience

Work History

Temp Worker

Companies Of J.J. Young
04.2023 - 08.2023

As a temporary employee through the offices of J.J. Young, I held two different positions. I worked as a meat handler at Belinski's sausage manufacturer in cohoes New York, from April of 2023 until June of 2023. I was then reassigned to Foundation Building Materials in Albany New York from June of 2023 until August of 2023 as a material handler. There have been no available contracts since. Since then I have been working as an independent contractor in interior remodeling.

Head Cook

Wolfgang Puck Restaurant
12.2022 - 03.2023
  • Inspected freezer and refrigerator daily to check and maintain proper temperatures.
  • Prevented cross-contamination from utensils, surfaces, and pans when cooking and plating meals for food allergy sufferers.
  • Inspected kitchens to observe food preparation quality and service, food appearance, and cleanliness of production and service areas.
  • Trained kitchen staff to perform various preparation tasks under pressure.
  • Maintained high food quality standards by checking delivery contents to verify product quality and quantity.
  • Placed orders to restock items before supplies ran out.
  • Oversaw scheduling, inventory management, and supply ordering to maintain fully stocked kitchen.
  • Scheduled and received food and beverage deliveries, adhering to food cost and budget.
  • Initiated training for new team members on culinary techniques to improve productivity and increase kitchen workflows.
  • Mentored kitchen staff to prepare each for demanding roles.
  • Planned promotional menu additions based on seasonal pricing and product availability.
  • Set up and broke down kitchen for service.
  • Coordinated with team members to prepare orders on time.
  • Developed and remained accountable for safety, quality, consistency and adherence to standards.
  • Trained and managed kitchen personnel and supervised related culinary activity.
  • Monitored food production to verify quality and consistency.
  • Trained and mentored new staff members in kitchen safety, sanitation and cooking techniques.
  • Evaluated food products to verify freshness and quality.
  • Disciplined and dedicated to meeting high-quality standards.
  • Implemented food cost and waste reduction initiatives to save money.

Pool Builder/Technician

Sunshine Pools
04.2022 - 12.2022

I worked for approximately ten seasons, spread out over the years. I started as an apprentice, and became a professional in ground pool installer. Tasks included (but not limited to) material handling, layout, sub-grading, assembly and concrete masonry. Also included use of all hand and power tools, pool maintenance and repair, training of new employees, safety, and customer satisfaction.


Quick Stop Manager

Stauqpuck Inc.
10.2021 - 01.2022
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Cross-trained existing employees to maximize team agility and performance.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Onboarded new employees with training and new hire documentation.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
  • Communicated clearly with employees, suppliers and stakeholders to keep everyone on same page and working toward established business goals.
  • Controlled costs to keep business operating within budget and increase profits.
  • Improved safety procedures to create safe working conditions for workers.
  • Developed and implemented business strategies to achieve business goals and stay competitive.
  • Improved marketing to attract new customers and promote business.
  • Planned and budgeted accurately to provide business with resources needed to operate smoothly.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
  • Established team priorities, maintained schedules and monitored performance.
  • Evaluated employee performance and conveyed constructive feedback to improve skills.
  • Assisted in organizing and overseeing assignments to drive operational excellence.
  • Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
  • Defined clear targets and objectives and communicated to other team members.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
  • Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
  • Successfully managed budgets and allocated resources to maximize productivity and profitability.

Quartermaster

Retriever Llc
05.2021 - 09.2021
  • Updated logs, coordinated documents and wrote detailed reports.
  • Aided in navigation and operating ship controls.
  • Plotted and corrected charts and publications.
  • Checked and replenished inventory to maintain optimal operations.
  • Managed bridge watch duties to look for different types of threats and adverse conditions.
  • Analyzed inventory to determine serviceable, unserviceable and salvageable materials and compared items against back stock records to distribute to designated locations.
  • Forecasted requirements and set reorder points to maintain optimal levels.
  • Purchased, organized and distributed supplies for maintenance activities and personnel use.
  • Assisted with maintenance of fuel systems and associated components.
  • Moored vessels to wharfs with proper use of correct lines.
  • Kept shipboard firefighting and lifesaving equipment properly maintained for use in emergency situations.
  • Met requirements for government-issued certifications, keeping ship in full compliance.
  • Operated specialized equipment, including winches, cranes and derricks during ship operations.
  • Followed and helped enforce safety regulations for different ship equipment, systems and work areas.
  • Worked alongside cargo team to conduct safe loading and unloading operations.
  • Moved liquid cargo between tanks with use of special hoses and pumps.
  • Maintained ship generators and engines in top condition with regular preventive and predictive work.
  • Read output of various gauges or displays and documented information in engineering logs.

Front End Manager/ Branch Manager

Alaska Commercial Company
10.2014 - 07.2019
  • Oversaw cashier operations, bookkeeping and security.
  • Maintained strong customer relations and effective customer service standards.
  • Monitored cash drawers in [Number] checkout stations to verify adequate cash supply.
  • Responded to customer concerns with friendly and knowledgeable service and remedied issues promptly and effectively.
  • Supervised and guided new employees and responded quickly to questions to improve understanding of job responsibilities.
  • Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Motivated employees to perform at peak productivity with morale-boosting programs.
  • Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
  • Evaluated employee performance and made recommendations for improvements.
  • Scheduled personnel according to skill sets and coverage needs, and made adjustments to meet unexpected demands.
  • Recorded financial transactions and performed account reconciliations.
  • Trained team members in successful strategies to meet operational and sales targets.
  • Managed shelf inventory and customer-focused loss prevention strategies.
  • Coached employees through day-to-day work and complex problems.
  • Set priorities and problem-solved workflow issues to maintain rapport with customers and managers.
  • Prepared weekly employee work schedules to meet operational needs.
  • Created, prepared, and delivered reports to various departments.
  • Worked with security staff and law enforcement on shoplifting and vandalism response.
  • Assessed personnel performance and implemented incentives and team-building events to boost morale.
  • Reviewed financial reports and trend forecasts.
  • Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
  • Mentored team members to enhance professional development and accountability in workplace.
  • Created employee schedules to align coverage with forecasted demands.
  • Maintained transaction security by verifying payment cards against identification.
  • Maintained accurate records of sales and financial transactions.
  • Confirmed continual compliance with all applicable laws and regulations regarding store operations.
  • Established objectives to offer team members clear roadmap to help company achieve overall goals.
  • Developed and implemented strategies to optimize store sales and profitability.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success. Also central receiving,Western union, and profit and loss reports

Education

GED -

Troy High School
Troy, NY
06.1998

Skills

Retail management: 5 years

Facility management: 2 years

Property management: 2 years

Construction and Demolition: 30 years

Valid OSHA certification

Expired food safety certifications from Florida and Alaska

Expired equipment certifications New York and Florida

Section name

My hobbies are video games, puzzles, reading, throwing darts and shooting pool, as well as watching movies.

Additional Information

Dear Sir or Ma'am...

I am a highly motivated individual with many different skills. I am 44 years old, and looking to be part of a company that I can stay with until I retire. I am hard working, fast learning, and loyal to a fault. I hope you will consider me for employment, so that we can grow and prosper together. Thank you for your time, hope to hear from you soon. Have a blessed day!

Timeline

Temp Worker

Companies Of J.J. Young
04.2023 - 08.2023

Head Cook

Wolfgang Puck Restaurant
12.2022 - 03.2023

Pool Builder/Technician

Sunshine Pools
04.2022 - 12.2022

Quick Stop Manager

Stauqpuck Inc.
10.2021 - 01.2022

Quartermaster

Retriever Llc
05.2021 - 09.2021

Front End Manager/ Branch Manager

Alaska Commercial Company
10.2014 - 07.2019

GED -

Troy High School
Daniel CollettRetail Manager