Daniel Conk
Automotive Professional
Elmwood Park,NJ
Summary
15+ year ASE Certified Master Automotive Technician with a dynamic automotive background including maintenance and repairs, damage assessment, education and management.
Overview
18
18
years of professional experience
12
12
Years of field experience
5
5
years of post-secondary education
5
5
Industry Recognized Certifications
Skills
- Proven track record of successfully coaching and developing others
- Able to communicate effectively with peers and customers in high stress situations
- Adaptable and flexible for the needs of the business
- Quick to learn new tasks and processes
- Leader and team player when needed
- Highly computer savvy, including proficiency in Microsoft Office 365
Work History
Mechanical Technician
Mountain View Auto Collision Center
01.2025 - Current
- Diagnose and repair mechanical systems in vehicles including powertrain, steering, suspensions, brakes, and electrical components
- Knowledgeable and experienced in working on a wide range of brands, including EVs such as Tesla and Rivian.
- Collaborate with collision technicians to assess and address mechanical and electrical damage resulting from accidents.
- Utilize diagnostic tools and software to troubleshoot issues and verify repairs.
- Test drive vehicles post-repair to confirm proper operation and customer-ready condition.
- Maintain clean, organized workspaces and adhere to safety and quality control standards.
Managed Repair Representative
Progressive Insurance
09.2023 - 12.2024
- Oversaw end-to-end automotive damage repair process as primary customer liaison, ensuring smooth, transparent service.
- Coordinated with body shops, repair facilities, and dealerships to negotiate fair and accurate repairs and supplements in addition to assessing liability on-site.
- Managed customer rental logistics during repair period and maintained clear communication on repair status throughout.
Education Manager < Technical Team Leader < Automotive Instructor
Universal Technical Institute
06.2018 - 08.2023
- Managed Education department operations: staffing, coaching, discipline, purchases, instructor scheduling, and SOP communication.
- Led 10 instructors and oversaw delivery of 13 automotive courses, driving instructional quality and team performance.
- Mentored new instructors from onboarding through first teach, fostering a supportive, high-impact learning culture.
- Partnered on blended learning redesign, producing training videos and managing online course environments.
- Taught five technical subjects, leading two as primary instructor; trained instructors on curriculum delivery and presentation techniques.
- Taught complex automotive courses including Steering & Suspension, Hybrid/Electrical, and Transmissions/Powertrains.
- Played key role in launching the first NJ campus and delivered inaugural course offerings.
Automotive Technician/Diagnostician & Assistant Manager
Danco Motors, Inc.
08.2007 - 06.2018
- Oversaw scheduling, billing, customer service, social media, and website management.
- Negotiated with vendors to secure discounted equipment and equipment updates, supporting budget goals.
- Took on multiple roles including Technician, Diagnostician, Service Advisor, and Parts Manager.
- Inspected and diagnosed diverse vehicle issues, from electrical faults to major mechanical failures.
- Prepared repair estimates with detailed labor and parts breakdowns to aid customer understanding.
Education
Certificate of Completion - Teaching Adult Learners
Brookdale Community College
Lincroft, NJ 06.2018 - 07.2018
Certificate of Completion - Automotive Technology
Lincoln Technical Institute
Mahwah, NJ 08.2006 - 08.2007
High School Diploma -
Paramus Catholic High School
Paramus, NJ 09.2002 - 06.2006
Certification
- ASE Certified Master Automobile Technician (A1-A8)
- ASE Certified Advanced Level Specialist (L1)
- ASE Certified Maintenance and Light Repair Technician (G1)
- ASE Certified Service Consultant (C1)
- Rivian Certified High Voltage Level 2 Mechanical for R1T/R1S and EDV/RCV Platforms
Accomplishments
- 2018 UTI Instructor Hero Award Recipient
- 2020 UTI Instructor of the Year Award Recipient
Timeline
Mechanical Technician
Mountain View Auto Collision Center
01.2025 - Current
Managed Repair Representative
Progressive Insurance
09.2023 - 12.2024
Certificate of Completion - Teaching Adult Learners
Brookdale Community College
06.2018 - 07.2018
Education Manager < Technical Team Leader < Automotive Instructor
Universal Technical Institute
06.2018 - 08.2023
Automotive Technician/Diagnostician & Assistant Manager
Danco Motors, Inc.
08.2007 - 06.2018
Certificate of Completion - Automotive Technology
Lincoln Technical Institute
08.2006 - 08.2007
High School Diploma -
Paramus Catholic High School
09.2002 - 06.2006