Daniel Conner
Warren,MI
Summary
A results-oriented Quality professional with over 30 years experience in process driven customer satisfaction, QMS management and operations. Accomplished leader in root cause analysis, and risk mitigation, implementing and developing improvement processes through collaboration with cross-functional teams. First-rate computer, analysis and research skills. Specialties include achieving set targets, generating new strategies and maintaining accurate records.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Quality Lead
PJ Wallbank Springs Inc
04.2024 - Current
- Collaborated with cross-functional teams to address root causes of quality issues, resulting in improved processes and products.
- Reduced customer complaints by identifying areas for improvement and initiating corrective actions.
- Developed quality policies, procedures, and work instructions tailored to the specific needs of the organization.
- Communicated effectively with customers regarding their concerns or inquiries related to product quality or safety to maintain strong positive relationships.
- Create Process Flow Diagrams, PFMEA, and Control Plans, Job Details Sheets, Process Work Instructions to support APQP for a clean program launch.
- Developed comprehensive audit plans and conducted internal audits to identify gaps in the quality management system.
Quality Engineer
Jac Products
01.2020 - 03.2024
- Responsibilities: Create Core Documents such as Control Plans, PFMEA, Process Flow Charts, and Inspection Standards. Acting plant QMS coordinator by maintaining current electronic masters of all controlled Documentation, QMS system auditing, with Layered Process Auditing, Develop Operator Work Instructions and Gage Instructions as needed for current and new programs. Train Employees on Corporate Appearance Standards. Manage Gage Control & Calibration programs.
Quality Manager
Weldaloy Products Co.
10.2018 - 01.2020
- Responsibilities: Customer Relations and Customer Satisfaction Programs.Establish Document Control System.Wrote company's Quality Policy, Quality System procedures and Work Instructions. Develop Company Quality Goals, Objectives, and Metrics. Serving as company's AS9100 and ISO9001 Management Representative and Compliance Officer. Manage Internal Auditor program. Develop and maintain Approved Supplier list, and Supplier Performance requirements. Manage specification documentation. Active role in the company's change control system, Product/Process improvement activities. Manage Gage Control & Calibration programs, APQP program, PPAP and First Article submissions. Conduct Problem solving team projects, training the Process/quality engineering staff in process PFMEA's, and in documenting company-wide, departmental and process risk assessment for risk mitigation. Lead on Material Review Board, and processing internal and external non-conformances, root cause analysis, and corrective/preventive action.
Quality Specialist
Weldaloy Products Co.
04.2016 - 10.2018
Production Scheduler
Weldaloy Products Co.
08.2014 - 04.2016
Production Supervisor
Weldaloy Products Co.
04.2008 - 08.2014
Quality Technician
Weldaloy Products Co.
04.2006 - 04.2008
Education
Associate of Applied Science - Quality Control And Metrology
Macomb Community College
Warren, MISkills
- Quality planning
- Control plan development
- Quality training
- Failure mode and effects analysis
- Quality metrics
- Quality management
- Preventive actions
- Corrective actions
- Quality system development
- Internal auditing
- Advanced product quality planning
- Process capability analysis
- Document control
- 8D problem solving
- Gage R&R studies
- Production part approval process
Recent Major Accomplishments
- AS9100D/ISO9001:2015 Certification and Registration, Developed and implemented policies, procedures, work instructions, operational standards, and lead training to establish compliance and registration to the latest aerospace Quality Management System.
- Internal Audit Program, Completely re-vamped the internal auditing program, increasing the detail by utilizing a deep dive approach to aid in a clear continual improvement effort in the Quality Management System.
- Scrap and Non-conformance Reduction, Through quality awareness programs, statistical data analysis along with basic cross-functional team problem solving activities reduced scrap and non-conforming material significantly with a continual downward trend.
Certification
- IATF16949/ISO9001:2015 Certified Lead Internal Auditor.
- Certificate of Qualification Automotive Core Tools for Process & Systems Auditors.
- ISO19011 Guidelines For Auditing Management Systems.
- ISO 14001:2015 Lead Auditor Environmental Management.
Industry Experience
Tier One/Tier Two Automotive Supplier. Aerospace, Electronics, Forging, Heat Treatment, and Roll Forming
Timeline
Quality Lead
PJ Wallbank Springs Inc
04.2024 - Current
Quality Engineer
Jac Products
01.2020 - 03.2024
Quality Manager
Weldaloy Products Co.
10.2018 - 01.2020
Quality Specialist
Weldaloy Products Co.
04.2016 - 10.2018
Production Scheduler
Weldaloy Products Co.
08.2014 - 04.2016
Production Supervisor
Weldaloy Products Co.
04.2008 - 08.2014
Quality Technician
Weldaloy Products Co.
04.2006 - 04.2008
Associate of Applied Science - Quality Control And Metrology
Macomb Community College
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