Daniel Connolly
Inglewood ,CA
Summary
4+ years of working experience in Computer Networks, Information Security, Systems Deployments, and Network Support. Reliable network security consultant skilled in managing, maintaining, and securing IT systems and network configurations. Committed to ensuring smooth communication between staff, clients, and management. An exceptional leader with a great work ethic A professional security analyst LAN switching technologies Strong Knowledge of AD/DC, GPO management, and replication services. Expertise in File, SQL, and Exchange server management. Firewall configurations (SonicWALL, Sophos, Juniper, and Palo Alto) Strong knowledge of VLAN, OSPF, EIGRP, SSL VPN, Site-to-Site VPN, SHA1, Access-Lists, SMTP, IPsec. NAT and DNS. New technology research and testing. Problem solver and team player. Proficient with multiple penetration tools Hyper-V and VMWare expertise. Excellent in Network troubleshooting Strong knowledge of Server Infrastructure Experience with working with third-party vendors to accomplish project tasks. Knowledge of HIPAA regulations, PCI, NIST, ISO, and others Security standards. Innovative IT Support Specialist with experience in selecting and setting up diverse technical equipment. Strong written and oral communication skills resulting in knowledgeable, satisfied customers. Excellent instructional and problem-solving skills reduce concerns related to new technology. Clever IT Support Specialist develops innovative solutions to unforeseen issues. Competent systems manager for single or multi-site installations. Maintains optimal security through hands-on management of all hardware and software assets.
Overview
14
14
years of professional experience
1
1
Certification
Work History
IT Support Specialist
Systmo Tech Solutions
Los Angeles, CA
10.2017 - Current
- Support multiple IT locations
- Support over 130 end-users running a mix Operating Systems environment
- Utilize Labtech RMM for patch qualification-related tasks
- Diagnose, troubleshoot and resolve a range of software/hardware connectivity issues
- Conduct security assessments and make recommendations for disaster recovery, remote access, network appliances, servers and directory services security
- Prioritize simultaneous projects to perform effectively under shifting deadlines in a fast-paced and demanding environment.
Network Security Consultant
Larry J. Sorenson Insurance
Pasadena, CA
06.2013 - Current
- Perform network audits for client internal security
- Prepare operational reports, including trouble resolution and analysis, project status, equipment and network requirements
- Oversee network performance and make changes when needed to boost overall efficiency and power
- Perform and adhere to change management requirements
- Perform day to day tasks utilizing RMM tools
- Install, support and maintain company hardware and software infrastructure according to best security best practices
- Configure and maintain network backup and continuity procedures
- Evaluate current security practices, identify compliance gaps and propose remediation.
Education
USCG 100-ton Master Captain's License -
The United States Coast Guard National
Maritime Center
Bachelor of Science - Computer And Information Systems Security
Mt. Sierra College
Sierra Madre, CA06.2018
Associate of Arts - Liberal Arts And Sciences
Santa Barbara City College
Santa Barbara, CASkills
- System Performance Assessment
- Microsoft Windows and Office
- Troubleshooting Network Issues
- Virus Protection
- Data Backups
- Group Policy
- Database Cloning
- Startup and Shutdown Management
- Controls Recordkeeping
- Cloud Hosting
- User Support
- Application Configuration
- Hardware Installation
- Amazon CloudFront
- Best Practices Knowledge
- Router Installation and Optimization
- Compliance with Security Requirements
- Issue and Problem Resolution
- VPN Configurations
- Project Requirements
- Log Files
- Component Replacements
- IP Addressing and Subnetting
- Permissions and Access Control
- Analytical and Methodical
- Process Definition and Enhancement
- Parts Inventory Management
- DNS Lookup
- Spam Elimination and Prevention
- New Technology Integration
- Remote Conferencing Support
- Network Firewall Management
- Workstation Maintenance
- Virtual Machine Operation
- VMware and Oracle (VM)
- Packet Loss Testing
- Automation Management
- Infrastructure Planning
- Testing and Quality Assurance
- LAN and WAN Control
- Complex Problem-Solving
- Critical Thinking
- Active Listening
- Network Protocols
- Social Perceptiveness
- Microsoft Dynamics
- SAP Crystal Reports
- Microsoft Project
- Microsoft Excel
- Microsoft Visual Basic
- Microsoft PowerPoint
- Learning Strategies
- Microsoft Access
- Server Administration
- Microsoft Visio
- Systems Analysis
- Microsoft Windows Server
- Operation Monitoring
- Network Infrastructure Support
- Equipment Maintenance
- Microsoft Exchange
- Fire Prevention
- Unix Shell
- Operations Analysis
- Human Resource Management Software (HRMS)
- Quality Control Analysis
- Protocol Analyzers
- Management of Financial Resources
- Manage Azure identities and governance
- Implement and manage storage
- Deploy and manage Azure compute resources
- Configure and manage virtual networking
- Monitor and back up Azure resources
- Auditing Service Requests
- Virtual Local Area Networks
- Load Testing Software
- Computer Operating Systems
- Hardware Evaluation
- Customer Communication and Empathy
- Voice and Data Service Migration
- Mission-Critical Applications
- LAN and WAN Assessment
- File Management Software
- Root Cause Support
- Computer System Diagnostics Software
- Microsoft Active Directory
- Service Schedule Coordination
- VMware ESXi
- User Experience
- Development Documentation
- Resolving Problems and Incidents
- Data Connectivity
- Issue and Resolution Tracking
- Account Administration
- Tracking and Documentation
- Microsoft Certification
- Defect Analysis and Resolution
- Hardware Replacement
- Case Support
- Compatibility Testing
- Client Meetings
- Friendly and Patient
- Remote Technical Support
- Remote Access Software
- Support SOP Writing
- Wireless Access Point
- VoIP Installation
Accomplishments
- Supervised team of 7 staff members.
Certification
Microsoft Certified: Azure Administrator Associate
CCNA
Affiliations
- Freemason
- ISACA
Timeline
IT Support Specialist
Systmo Tech Solutions
10.2017 - Current
Network Security Consultant
Larry J. Sorenson Insurance
06.2013 - Current
USCG 100-ton Master Captain's License -
The United States Coast Guard National
Maritime Center
Bachelor of Science - Computer And Information Systems Security
Mt. Sierra College
Associate of Arts - Liberal Arts And Sciences
Santa Barbara City College