Daniel Cook
Whitewater ,MO
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
4
4
years of professional experience
Work History
Operations Manager
Kasten Masonry Sales
Jackson , Missouri
03.2019 - Current
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications and missed deadlines.
- Identified and resolved unauthorized, unsafe or ineffective practices.
- Set, enforced and optimized internal policies to maintain responsiveness to demands.
- Devised processes to boost long-term business success and increase profit levels.
- Partnered with vendors and suppliers to effectively manage and budget.
- Planned and resourced personnel and logistics for operations component exercises resulting in highly trained personnel ready to act quickly in critical roles.
- Reviewed shift reports to understand current numbers and trends.
- Led warehouse improvement initiatives to advance operational efficiencies and increase revenue.
- Implemented ticket tracking system and worked with team to create customized system for improved tracking and logging of work issues.
- Trained new employees on proper protocols and customer service standards.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Trained and guided team members to maintain high productivity and performance metrics.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
- Recruited, hired and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
- Supported top-level decision-making and strategy planning, forging productive relationships with top leaders and serving as key advocate for various personnel issues.
Education
High School Diploma -
Delta R-5 High School
Delta, MO08.2004
No Degree - John Deere Technology
Southeast Community College Area
Lincoln, NESkills
- Staff Management
- Program Optimization
- Onboarding and Orientation
- Sales Tracking
- Records Organization and Management
- Inventory Management
- Staff Training
- Team Leadership
- Labor Relations
- Maintaining Compliance
- Operation Monitoring
- Management Training
- Employee Motivation
- Project Development
- Lead Support Skills
- Inventory Tracking and Management
- Trucking Dispatching
- Logistics
Timeline
Operations Manager
Kasten Masonry Sales
03.2019 - Current
High School Diploma -
Delta R-5 High School
No Degree - John Deere Technology
Southeast Community College Area
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