Experienced and adaptable professional with a long track record in customer service and support roles. Strong in conflict resolution, active listening, and peer mentoring strategies. Prepared to use patience and clear communication to support client growth and program success.
Work History
Peer Mentor
7 Months
The Healing Place | 03.2026 - Current
Applied recovery-focused behavioral modeling and coping-skill reinforcement in peer interactions to support client recovery and stability.
Conducted supportive conversations to strengthen accountability, trust, and engagement in treatment goals.
Maintained accurate, confidential documentation of client observations and service updates to support continuity of care.
Led onboarding for newcomers by explaining program routines, setting expectations, and outlining available recovery resources.
Cashier/Customer Service
2 Months
Spirit Halloween Super Store | 09.2024 - 11.2024
Provided support for product selection, sizing guidance, and costume accessory selection to maintain customer satisfaction.
Restocked shelves and organized merchandise to support daily sales floor readiness.
Coordinated seasonal displays and promotional signage placement to maintain consistency with store standards.
Processed incoming shipments and verified inventory to support accurate stock placement and operational readiness.
Cashier/Customer Service
13 Years 1 Month
Speedway Gas Station | 08.2011 - 09.2024
Supported customer satisfaction by assisting product selection for sizes and costume accessories.
Restocked shelves and organized merchandise to support daily sales floor readiness.
Arranged seasonal displays and promotional signage to support in-store promotions and brand consistency per store standards.
Managed incoming shipment processing and inventory verification to maintain accurate stock placement.
Cleaning Crew Member
5 Years 2 Months
Anderson Communities | 07.2006 - 09.2011
Maintained consistent community presentation by cleaning common areas, lobbies, and amenity spaces.
Sanitized restrooms high-touch surfaces and shared facilities to maintain facility cleanliness using approved cleaning products.
Maintained cleanliness standards by inspecting assigned areas and correcting cleanliness issues prior to resident or guest use.
Restocked supplies and maintained orderly storage to enable efficient daily operations.