Results-driven operations professional with extensive experience in warehouse and transportation management, inventory control, and team leadership. Demonstrated success in process improvement and safety management, contributing to enhanced operational efficiency. Strong background in strategic sales support, focused on achieving bottom-line results. Ready to apply a unique blend of skills and certifications in an Operations Supervisor role.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Cross Dock Supervisor
Diversified Transfer & Storage, Inc
11.2024 - Current
Process and input all customer orders inbound and outbound, run stock reports to check for product availability.
Collaborated with warehouse managers to ensure seamless departmental coordination and operational excellence, contributing to a 15% increase in overall warehouse and transportation efficiency.
Led and motivated a team of 4-10 dock workers, fostering a culture of safety, efficiency, and continuous improvement.
Implemented Standard Operating Procedures (SOPs) that increased productivity by 25% and reduced error rates by 15% within 6 months, resulting in significant cost savings and operational efficiency.
Oversaw equipment maintenance, minimizing downtime by 30% through proactive strategies and preventive maintenance programs.
Conducted recurrent training, including forklift operation certification, to enhance team skills and safety awareness, resulting in a 20% improvement in employee performance.
Analyzed performance metrics using data visualization tools to identify improvement areas and drive operational excellence.
Coordinated and maintained shipping lanes of 146 trucks. Worked hand in hand with dispatch to safely and effectively Scheduled and maintain all shipping lanes.
Warehouse Manager / Shipping and Receiving Manager
House of Plastics Unlimited Inc
09.2022 - 08.2024
Oversaw the shipping and maintaining of all lines. Schedule and supervisor all trucks and time lines of all lanes through ERP system ECI.
Managed fast-paced warehouse operations, transportation optimization, supervising teams of up to 60 employees and ensuring all production goals were met, with a 95% on-time delivery performance.
Implemented inventory strategies, achieving 99% accuracy and minimal discrepancies, resulting in a 15% reduction in inventory holding costs.
Conducted safety and forklift operation training, fostering a culture of safety and efficiency, and achieving a 25% reduction in workplace incidents.
Coordinated logistics, ensuring on-time deliveries and accurate documentation, with a focus on continuous improvement and operational excellence.
Provided operational insights to support the sales team, contributing to significant contract wins, including the company's largest contract to date, valued at $5 million.
Key Achievements: Played a pivotal role in securing the company's largest contract to date with E-One Solutions, a worldwide company, and contributed to several other significant contracts, resulting in a 20% increase in revenue.
Supervisor/Shipping Coordinator
PRIDE Industries
03.2018 - 08.2022
Provided daily leadership and training for a team of up to 40 employees, focusing on production processes, and continuous improvement.
Monitored employee performance, providing coaching and feedback to ensure quality and efficiency, resulting in a 15% improvement in employee productivity.
Trained and certified employees on forklift operation and safety procedures, achieving a 20% reduction in workplace incidents.
Ensured adherence to all company policies and safety regulations, maintaining a hazard-free workplace and achieving a 30% reduction in workplace accidents.
Implemented process improvements, resulting in a 10% increase in operational efficiency and a 15% reduction in waste.
Coronate and maintain safe and effective shipping lanes.
Schedule pick-up and delivery of raw and finished supplies.
Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
Steel Fabricator & Labor Pool Supervisor
STURDISTEEL
06.2016 - 10.2017
Oversaw and managed the labor pool, scheduling and assigning tasks to ensure efficient workflow and optimal resource utilization, resulting in a 15% increase in productivity.
Implemented safety protocols and conducted training sessions to maintain a safe working environment, achieving a 25% reduction in workplace incidents.
Coordinated with management to address labor shortages and ensure adequate staffing levels, resulting in a 10% increase in overall efficiency.
Received, inspected, and installed steel safely and efficiently, overseeing laborers to ensure quality workmanship and minimal equipment downtime, resulting in a 15% increase in customer satisfaction.
Education
Bachelor of Science - Business Administration, Logistics Management
Colorado Technical University
Colorado Springs, CO
12.2026
GED - undefined
Brunswick Community College
Georgia
01.1996
Skills
Operational excellence
Process improvement
Data analysis
Inventory management
Quality control
Strategic planning
Cross-functional leadership
Team management
Labor scheduling
Training and development
Safety management
Coaching and mentoring
Certification
Certified Logistic Technician (CLTC) - Manufacturing Skill Standards Council (MSSC), 04/26/2022 to 04/26/2027
Lean Six Sigma (In Progress)
Certified Warehouse Management Professional (CWMP) - Iconic Training Institute, Early 2023
Forklift Certification - Powered Industrial Trucks and Pallet Jacks, Florida Mid Atlantic University
OSHA 10 - University of South Florida, 10/11/2021
CDL & Non-CDL Class C
T.I.A. 1
Pallet Jack Certification - Florida Mid Atlantic University
Microsoft Office Specialist (Excel, Word, PowerPoint, Outlook)
Languages
English (Native)
Spanish (Limited Working Proficiency)
French (Elementary Proficiency)
Accomplishments
Spearheaded process improvements that increased productivity by 25% within 6 months and reduced errors by 15%, resulting in significant cost savings and operational efficiency.
Awards
President's List, Dean's List (Colorado Technical University), 300 Club (Brunswick Community College)
Timeline
Cross Dock Supervisor
Diversified Transfer & Storage, Inc
11.2024 - Current
Warehouse Manager / Shipping and Receiving Manager
House of Plastics Unlimited Inc
09.2022 - 08.2024
Supervisor/Shipping Coordinator
PRIDE Industries
03.2018 - 08.2022
Steel Fabricator & Labor Pool Supervisor
STURDISTEEL
06.2016 - 10.2017
Bachelor of Science - Business Administration, Logistics Management
Executive Assistant and Human Resources Manager at Diversified Transfer and StorageExecutive Assistant and Human Resources Manager at Diversified Transfer and Storage