Daniel Cress
Rancho Palos Verdes,CA
Summary
Dynamic professional with a diverse skill set in sales, customer service, project management, finance, leadership, and marketing. Eager to contribute to a forward-thinking organization by leveraging proven abilities and extensive experience to drive business success. A strong work ethic and adept problem-solving skills consistently lead to positive outcomes. Thrives in both independent and collaborative environments, excelling at multitasking while meeting deadlines and delivering exceptional results.
Overview
17
17
years of professional experience
Work History
Business Development Director/Internet Sales Director
Airport Marina Honda/Noarus Invest
01.2018 - Current
- Earned Elite Silver Sales Status with American Honda Co. 2018, 2019, 2020, 2021, 2023.
- CSI at 98.7 average
- Selling new and used vehicles consistently procuring back-end products while maintaining front-end gross profit.
- Providing product demonstrations to prospective customers
- Achieved record-breaking appointments and sales achievements.
- Managing a team of 7 Internet Sales Professionals and 3 Business Development Coordinators to maintain repeat contact with prospective client.
- Keeping detailed customer records to continue business relationships for future referral.
- Managing a database with a monthly average of 1200 prospective clients
- Working with customers in person and online, discussing products & services
- Representing the company at trade shows and off-site sales events
- Developed strategic partnerships to enhance market penetration and brand visibility.
- Led cross-functional teams to implement business initiatives and drive revenue growth.
- Analyzed market trends to identify new opportunities for expansion and product offerings.
- Conducted competitive analysis to refine sales strategies and improve positioning in the marketplace.
- Streamlined business development processes, resulting in increased operational efficiency and effectiveness.
- Mentored junior staff on best practices for client engagement and relationship management.
- Collaborated with marketing teams to design campaigns that support business objectives and customer acquisition goals.
- Evaluated performance metrics to inform decision-making and adjust strategies as needed for optimal results.
- Developed customized solutions tailored specifically to individual client needs, leading to an increase in repeat business engagements.
- Increased client base by developing and implementing effective business development strategies.
- Optimized lead generation efforts by implementing CRM tools and refining prospecting techniques.
- Negotiated favorable contract terms with vendors and suppliers, reducing operational costs significantly for the organization.
- Negotiated, prepared, and signed contracts with clients.
- Expanded product offerings to reach a more diverse customer base, boosting overall sales figures.
- Established, initiated and optimized business development strategies based on company targets, product specifications, market data, and budget factors.
- Led change and transformation across business areas to deliver benefits and align company resources.
Manager
Beach City Market/DMG Markets
01.2014 - 02.2018
- Manager, Sales, Product Inventory and Customer Service
- After three months, promoted to Assistant Manager
- Demonstrated the ability to lead a team of employees to a common goal.
- Analyzed monthly sales to ensure shelves were appropriately stocked.
- Provided an efficient, safe, and healthy workplace.
Direct Sales
Tri-Fortune Marketing
09.2011 - 02.2012
- Identifying potential customers in assigned territories for solar installations.
- Engaging with homeowners, explaining the benefits of solar systems
- Delivering presentations on the financial benefits of solar systems
- Building rapport with homeowners and creating a positive experience
Customer Service and Sales
Cambria Master Recording and Publishing
06.2009 - 06.2011
- Multifaceted clerical tasks (data entry, filing, records management, & billing
- Packaging and shipping, customer service, phone sales
- Communicated effectively to resolve customer concerns and sales inquiries.
- Developed innovative PowerPoint presentations for trade shows.
Education
Bachelor of Science - Business Administration and Small Business Management
DeVry University
Long Beach12.2018
High School - undefined
Palos Verdes Peninsula High School
Rolling Hills Estates, CA01.2009
Skills
- Office 365
- Salesforce
- Eleads CRM
- CDK Global
- Dealer Safeguard Solutions Credit App
- Matador AI
- Tecobi
- Credit Union Direct Lending
- Costco Sales Manager
- True Car
- Kelly Blue Book Appraisals
- Sales training and leadership
- Key account management
- Vendor management
- Revenue growth
- Service delivery optimization
- Competitive intelligence
- Sales leadership and training
- Customer satisfaction
- Sales and marketing
- Customer relationship management
- Relationship building and rapport
- CRM platforms
- Presentation development
- Team collaboration
- Order management
- Budget development
- Contract review
- Training and mentoring
- Forecasting and planning
- Relationship building
- Corporate communications
Expert Knowledge
- Office 365
- Salesforce
- Eleads CRM
- CDK Global
- Dealer Safeguard Solutions Credit App
- Matador AI
- Tecobi
- Credit Union Direct Lending
- Costco Sales Manager
- True Car
- Kelly Blue Book Appraisals
Timeline
Business Development Director/Internet Sales Director
Airport Marina Honda/Noarus Invest
01.2018 - Current
Manager
Beach City Market/DMG Markets
01.2014 - 02.2018
Direct Sales
Tri-Fortune Marketing
09.2011 - 02.2012
Customer Service and Sales
Cambria Master Recording and Publishing
06.2009 - 06.2011
High School - undefined
Palos Verdes Peninsula High School
Bachelor of Science - Business Administration and Small Business Management
DeVry University