Daniel Crocker
Alpharetta,GA
Summary
Dynamic Operations and Project Manager with a proven track record at M@M Foundations and Rotunda Homes. Excelled in enhancing customer satisfaction and operational efficiency, demonstrating exceptional problem-solving, team leadership, and decision-making skills. Achieved significant improvements in performance outcomes and project delivery, ensuring optimal resource utilization and employee empowerment.
Overview
1
1
year of professional experience
Work History
Operations Manager
M@M Foundations
06.2024 - 12.2024
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Developed and maintained relationships with external vendors and suppliers.
- Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Oversaw facility maintenance, ensuring optimal functionality of equipment and infrastructure at all times.
- Managed budgets effectively, consistently delivering projects on-time and within financial constraints.
Project Manager
Rotunda Homes
01.2024 - 06.2024
- Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
- Planned, designed, and scheduled phases for large projects.
- Met project deadlines without sacrificing build quality or workplace safety.
- Established effective communication among team members for enhanced collaboration and successful project completion.
- Developed comprehensive project plans with clear timelines, milestones, and budget requirements, ensuring timely delivery of high-quality results.
- Monitored progress against established goals, adjusting schedules and resources as needed to keep projects on track.
Education
No Degree - Business Communication
Slippery Rock University of Pennsylvania
Slippery Rock, PA08.1985
Skills
- Problem-solving
- Team leadership
- Operations management
- Customer service
- Decision-making
- Employee relations and conflict resolution
- Planning and implementation
- Management
Languages
Spanish
Professional Working
Timeline
Operations Manager
M@M Foundations
06.2024 - 12.2024
Project Manager
Rotunda Homes
01.2024 - 06.2024
No Degree - Business Communication
Slippery Rock University of Pennsylvania
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