Daniel Cronin
Manchester,NH
Summary
Dynamic and results-driven professional with over 15 years of experience in sales and account management. Proven expertise in business development, customer relations, and project management. Adept at leveraging technology tools and fostering collaborative relationships to drive revenue growth.
Overview
17
17
years of professional experience
Work History
Solutions Engagement Resource
UPS
08.2023 - Current
- Exceeded targets, including:
- New solutions revenue: 128%
- Total US revenue plan: 127%
- Total export business plan: 595%
- Led comprehensive analysis of clients’ operational frameworks and strategic objectives, facilitating the optimization of UPS’s value proposition tailored to client needs.
- Orchestrated project planning and execution to surpass the 2023 revenue target by 27%, showcasing adept project management skills in driving business growth and exceeding performance expectations.
- Directed cross-functional teams to engineer tangible benefits for clients, leveraging UPS’s specialized expertise across engineering, technology, finance, and supply chain optimization.
- Generated actionable insights through meticulous project reporting, contributed to budget validation, and conducted thorough post-project user evaluations, ensuring project alignment with organizational goals.
- Fostered robust relationships with internal sales teams and client stakeholders, ensuring seamless collaboration and alignment of objectives.
- Orchestrated the implementation phase of solutions development, defining deployment plans and meticulously scheduling project rollouts.
Senior Account Manager
UPS
08.2019 - 08.2023
- Exceeded targets including:
- Sold Quota 170%
- Total US Volume 109%
- Total US Revenue 125%
- Drove robust revenue expansion by spearheading the acquisition of new clientele and fortifying relationships to retain and grow existing accounts within designated portfolio.
- Amplified territory revenue from $18M to surpassing $24M, demonstrating adept market penetration and revenue enhancement strategies.
- Achieved over $1M in export revenue to the strategic ISMIA trade lane.
- Managed a diverse portfolio of approximately 100 accounts, collectively representing an annual transportation expenditure exceeding $24M, through strategic account management and customer-centric solutions.
- Conducted comprehensive analysis of clients’ supply chain requirements to tailor bespoke solutions and promptly address evolving customer needs.
- Cultivated enduring partnerships with key stakeholders across all organizational tiers, fostering collaborative relationships and identifying revenue streams across product tiers.
- Championed Win-Win Outcomes in customer and partner retention initiatives, proactively engaging in renegotiation
Key Account Manager
UPS
10.2009 - 08.2019
- Cultivated and oversaw a diverse customer portfolio spanning both the business-to-business (B2B) and business-to-consumer (B2C) sectors, fostering mutually beneficial relationships.
- Proactively identified and nurtured prospective clients to consistently achieve monthly sales targets, demonstrating a keen acumen for business development.
- Conducted thorough analysis of customer requirements, formulated tailored agreements, and delivered compelling presentations showcasing UPS services, ensuring alignment with client needs.
- Maintained meticulous oversight of sales activities through the generation and regular updating of reports and internal systems, facilitating informed decision-making and performance optimization.
Management Assistant
Enterprise Rent-A-Car
01.2007 - 10.2009
- Delivered exceptional customer services in a demanding environment encompassing elements of management, sales, and customer service.
- Collaborated with a diverse team to accomplish common goals.
- Built and deepened partner relationships at local car dealerships and repair shops to drive new customer acquisition.
- Cold calling into warm leads, qualifying these prospects and secure discovery call follow up meetings.
Education
BACHELOR OF ARTS - Communication
Keene State College
Keene, NHSkills
- Teamwork and Collaboration
- Performance reviewing
- Team Development
- Business Administration
Key Strengths Experience
- Salesforce (CRM)
- Sales and Negotiation
- Effective Communicator
- Proficient in Excel (VLOOKUP’s, pivot tables, data analysis)
- Microsoft Teams
- Zoom
- Web Ex
- Toastmasters International member
Timeline
Solutions Engagement Resource
UPS
08.2023 - Current
Senior Account Manager
UPS
08.2019 - 08.2023
Key Account Manager
UPS
10.2009 - 08.2019
Management Assistant
Enterprise Rent-A-Car
01.2007 - 10.2009
BACHELOR OF ARTS - Communication
Keene State College