Daniel Crooks
Toms River
Summary
Results-driven professional with expertise in laboratory processes and customer service. Proven track record in effective problem resolution and mentoring team members. Dedicated to bettering myself and improving my ability to help patients.
Overview
6
6
years of professional experience
Work History
House Manager
A Plus Management
Toms River
07.2021 - Current
- Oversaw daily operations of sober living facility for residents.
- Monitored medication management and compliance for residents' health needs.
- Developed and implemented house rules to promote a safe environment.
- Enforced consequences for violations of house rules in accordance with policies set forth by management.
- Conducted random drug screenings on site per facility policy guidelines.
- Created an atmosphere of respect in the home by providing a safe environment for all individuals living there.
Specimen Technician 3
Quest Diagnostics
Brick
03.2021 - Current
- Processed and labeled specimens accurately for analysis and testing.
- Facilitated rapid testing processes to deliver timely results for critical patient care.
- Collaborated with lab staff to streamline specimen handling procedures, improving accuracy and turnaround time.
- Identified and implemented process improvements that significantly reduced lab test errors.
- Trained new technicians on efficient specimen processing techniques.
- Documented specimen information in laboratory information systems.
- Coordinated logistics for transporting specimens to testing facilities.
- Resolved discrepancies between patient information and collected samples.
- Adhered to safety standards while managing potentially infectious specimens.
Sales Floor Associate
HomeSense
Toms River
01.2021 - Current
- Assisted customers in locating merchandise and addressing product inquiries.
- Resolved customer complaints promptly, aligning with company policies.
- Maintained friendly, professional demeanor during interactions with customers and colleagues.
- Effectively managed time between restocking shelves and assisting customers.
- Ensured cleanliness of sales floor while adhering to safety protocols.
- Kept updated on current promotions, payment policies, exchanges, and security practices.
Education
Associate of Applied Science - Medical Laboratory Technology
Mercer County Community College
Trenton, NJ08-2026
Associate of Science - Biology
County College of Morris
Randolph Township, NJ12-2009
Skills
- Specimen processing
- Laboratory safety
- Quality control
- Data documentation
- Results tracking
- Problem resolution
- Training and mentoring
- Leadership
- Task prioritization
- Team collaboration
- Customer service
- Professionalism
Timeline
House Manager
A Plus Management
07.2021 - Current
Specimen Technician 3
Quest Diagnostics
03.2021 - Current
Sales Floor Associate
HomeSense
01.2021 - Current
Associate of Applied Science - Medical Laboratory Technology
Mercer County Community College
Associate of Science - Biology
County College of Morris