Daniel Crotts
Elm Springs,AR
Summary
Detail-oriented HVAC service technician with proven skills in troubleshooting and diagnostics. Committed to safety compliance and effective customer education, ensuring optimal system performance and satisfaction. Maintained a 90% + driving score through Samsara.
Overview
32
32
years of professional experience
Work History
HVAC service technician
Paschal Heating Air & Plumbing
Springdale, AR
11.2022 - Current
- Diagnosed HVAC-R system malfunctions and implemented effective solutions to restore functionality.
- Maintained accurate inventory of parts and equipment, ensuring timely availability for service calls.
- Conducted regular maintenance checks to ensure compliance with safety standards and regulations.
- Educated customers on proper HVAC-R system usage and maintenance to enhance performance.
- Participated in safety training sessions to stay updated on industry best practices and regulations.
- Created estimates for customers regarding cost of repair or replacement services for their HVAC-R systems.
- Completed detailed reports documenting all service activities related to each job assignment.
Knifemaker
Arkansas Made Dozier
Springdale, AR
03.1994 - 03.2020
- Developed custom knife designs based on client specifications and preferences.
- Performed quality control inspections to ensure adherence to industry standards.
- Collaborated with clients on custom design projects, enhancing customer satisfaction.
- Sourced materials from reputable suppliers, ensuring quality and sustainability.
- Maintained tools and equipment, ensuring optimal performance and safety.
- Implemented safety compliance practices to minimize workplace incidents.
- Managed inventory systems to track raw materials and finished products.
- Conducted regular maintenance on machinery to prolong lifespan and efficiency.
- Participated in local craft fairs to showcase products and engage with customers.
- Streamlined production processes, reducing waste and improving turnaround times.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
Skills
- A/C troubleshooting
- Equipment maintenance
- HVAC system diagnostics
- Cost estimation
- Safety compliance
- Customer relationship management
- Inventory management
- Effective communication
- EPA certification
Timeline
HVAC service technician
Paschal Heating Air & Plumbing
11.2022 - Current
Knifemaker
Arkansas Made Dozier
03.1994 - 03.2020