Daniel Crouse

Penn Entertainment

Charles Town , WV

05.2018 - 08.2024

Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
Conducted regular performance reviews for employees to identify areas of improvement and conducted one-on-one meetings to go over their reviews.
Coordinated with other departments to ensure smooth flow of operations.
Ensured compliance with safety regulations and company policies.
Monitored employee attendance records, timekeeping, and payroll information.
Resolved conflicts between team members in an effective manner.
Organized training sessions for new hires to familiarize them with the workplace environment.
Collaborated with management on developing strategic plans for achieving business goals.
Communicated regularly with customers to gain insights into their needs.
Supervised and lead daily operations including scheduling shifts, assigning duties.
Served as a liaison between staff members and senior management personnel.
Delegated work to staff, setting priorities and goals.
Recruited and trained new employees to meet job requirements.
Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Reviewed completed work to verify consistency, quality, and conformance.
Department Representative on the Safety Committee for the property.
Drove the Tractors with attachments during racing, Mowing, Weed eating, Snow Removal