Daniel Crow
St Louis,MO
Summary
Dynamic professional with extensive experience at Lou Fusz Automotive Network, excelling in strategic planning and customer service. Proven ability to enhance operational efficiency and foster strong client relationships. Skilled in time management and staff training, consistently ensuring timely deliveries and high-quality service. Committed to driving team success and exceeding performance expectations.
Overview
15
15
years of professional experience
Work History
Assistant Manager of Network Parts
Lou Fusz Automotive Network
01.2024 - Current
- Supervised day-to-day operations to meet performance, quality and expectations, opening and closing location.
- Balance workloads on 24 routes in St. Louis and surrounding areas to ensure everything can be done in a timely manner.
- Track vehicle mileage and services to maintain fleet.
- Have a working knowledge of every route, being able to fill in or direct drivers to new customers.
- Coordinate collection of parts from dealers to the delivery hub.
- Communicate with dealerships to troubleshoot issues with parts and deliveries.
- Utilizing software to track and keep record of deliveries.
Automotive Parts Delivery Driver
Lou Fusz Automotive Network
04.2014 - 12.2023
- Safely and punctually delivered auto parts to automotive repair and body shops.
- Maintain good relations with customers, ensuring their returns and concerns were dealt with expediently.
- Kept records of pickups and deliveries and obtained necessary signatures and receipts.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Monitor delivery vehicle mileage, and needed services and maintenance.
Service Porter
Lou Fusz Automotive Network
07.2010 - 04.2014
- Detail customer vehicles.
- Pick up and drop off customers/vehicles for service appointments.
- Performed cleaning and maintenance duties as directed.
- Regularly check vehicle inventories.
Education
High School Diploma -
Ritenour High School
Overland, MO09.2009
Skills
- Time management
- Strategic planning
- Multitasking and organization
- Customer service
- Staff training and development
- Communication
Timeline
Assistant Manager of Network Parts
Lou Fusz Automotive Network
01.2024 - Current
Automotive Parts Delivery Driver
Lou Fusz Automotive Network
04.2014 - 12.2023
Service Porter
Lou Fusz Automotive Network
07.2010 - 04.2014
High School Diploma -
Ritenour High School