Daniel Daly
West Hollywood,CA
Overview
5
5
years of professional experience
Work History
Executive Assistant
Kevin McCormick (Film Producer)
06.2022 - 06.2024
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Oversaw personal and professional calendars and coordinated appointments for future events.
- Provided multifaceted services to career professionals by running errands, managing mail, scheduling appointments, and arranging transportation.
- Maintained appropriate filing of personal and professional documentation.
- Displayed absolute discretion at handling confidential information.
- Kept detailed track of household and maintenance inventory and schedules.
Host and Reservationist
San Vicente Bungalows
06.2021 - 06.2022
- Oversaw fast-paced front desk operations and guests' needs at busy facility.
- Answered multi-line phone system and enthusiastically greeted callers.
- Managed online booking inquiries and assisted guests and travel partners with questions throughout entire booking cycle.
- Managed and closed reservation calls to increase bookings by maintaining strong knowledge of resort products, services, and facilities.
- Resolved various issues and discrepancies for customers.
Host
Sunset Tower Hotel
06.2019 - 06.2021
- Collaborated with the maître d' to manage reservations, seat guests, and ensure a smooth and exceptional dining experience.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Assigned patrons to tables suitable for needs and restaurant section rotation.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
Education
Bachelor of Arts - Communication And Media Studies
San Francisco State University
San Francisco, CA05.2018
Skills
- Reservations Management
- Server Support
- Team Collaboration
- Telephone reception
- Customer Service
- Detail Oriented
- POS Software
- Exceptional communication
- Event Planning
- Seating arrangements
Timeline
Executive Assistant
Kevin McCormick (Film Producer)
06.2022 - 06.2024
Host and Reservationist
San Vicente Bungalows
06.2021 - 06.2022
Host
Sunset Tower Hotel
06.2019 - 06.2021
Bachelor of Arts - Communication And Media Studies
San Francisco State University