Daniel Darden
Pottstown,PA
Summary
Dedicated and adaptable graduate student with a proactive attitude and the ability to learn quickly. Strong work ethic and problem-solving skills. Eager to contribute to a dynamic team and committed to learning. Ready to bring fresh perspectives and a winning attitude.
Overview
7
7
years of professional experience
Work History
Assistant Program Manager
Carelink Community Services
Norristown, PA
04.2024 - Current
- Provide leadership and administrative supervision to all staff by providing instruction, leadership, example, and suggestions as appropriate.
- Assisted in developing and implementing program policies and procedures.
- Ensured compliance with applicable laws, regulations, policies, and procedures governing the program's operations.
- Facilitated meetings between team members and other parties involved in the program's development or implementation.
- Managed day-to-day operations of the program including scheduling, staffing, shift assignments, appointments, activities etc.
- Ensure coverage for each shift through various means: asking on-duty employees to remain, calling staff roster, etc.
- Coordinate referral and intake process as directed by Program Supervisor. Complete only nonclinical and non-medical portions of the comprehensive intake assessments.
- Conduct initial and ongoing assessments of consumer’s strengths, interests, and areas needing assistance.
- Assist participants in planning, coordination, and implementation of daily, evening, and weekend social and recreational activities.
- Coordinate the orientation of new consumers, take inventory of all personal items upon admission, and conduct introductions to staff and participants.
- Participate in the development of individual service plans designed to improve the social and self care skills of program clients.
- Participate in on-call rotation as necessary.
- Transport clients as necessary/appropriate
- Respond appropriately to emergency situations and provide crisis intervention services.
- Coordinate individual services with outside agencies and individuals as appropriate.
- Attended monthly clinical, administrative, and additional meetings in relation to the program operations
- Facilitate life skill and psychoeducational groups.
- Complete work orders for any facility issues.
- Provided technical assistance on program-related issues to internal staff and external partners.
- Monitored program performance against established goals and objectives.
- Provide informal counseling to a forensic population with a variety of mental health disorders and intellectual disabilities.
Relief Shift Supervisor
Carelink Community Services STAR Program
Norristown, PA
12.2023 - 03.2024
- Leader of the shift.
- Directed and supervised staff in the performance of their duties.
- Planned shift operations of the site including shift assignments, reporting all problems to the Assistant/Program Managers
- Reviewed all documentation generated during the shift to ensure that work is accurate, complete and finished in a timely manner.
- Provided informal counseling to a forensic population with mental health disorders and intellectual disabilities.
- Monitored medication of all consumers as prescribe, and document as required. Reported all medication errors to Assistant/Program Managers.
- Attend/participate in supervisor meetings.
- Maintained cleanliness and organization of the work area to uphold company standards.
- Resolved conflicts between team members or clients in a professional manner.
- Provided training for new employees on company policies and procedures.
Residential Counselor
Carelink Community Support Services
Norristown, PA
01.2022 - 03.2024
- Provided guidance and support to clients in need of assistance with daily living skills.
- Monitored client progress, documented observations, and reported changes in behavior to supervisors.
- Assisted with crisis intervention services when needed.
- Developed therapeutic relationships by providing emotional support and positive reinforcement to clients.
- Created a safe environment that promotes self-expression, respect, trustworthiness, responsibility, empathy, and acceptance among residents.
- Provided transportation for clients as needed to appointments or other activities outside the residence.
- Responded promptly to any emergency situations that may arise within the residence.
- Assisted with medication administration according to physician instructions.
- Provided appropriate feedback and information to help residents succeed in program.
- Assisted with meal preparation.
- Collaborated with team members to complete daily tasks.
- Completed shift notes at the end of each shift highlighting clients progress toward goals.
- Helped maintain the cleanliness of the residence by engaging in
Dishwasher
Brookside Country Club
Pottstown, PA
07.2020 - 08.2021
- Scrubbed and sanitized dishes, pots, pans, utensils, and other kitchen equipment.
- Operated industrial dishwashers to clean plates, glasses, silverware, and cooking utensils.
- Loaded dirty dishes into the dishwasher racks and unloaded clean dishes from the washer onto carts or shelves.
- Stocked service areas with clean plates, bowls, cups, and other items as needed.
- Cleaned food preparation areas such as countertops, cupboards, appliances exteriors, walls floors and sinks.
- Organized trays with cutlery prior to serving meals to customers.
- Followed all safety guidelines while handling sharp objects like knives or forks.
- Cleared trash and washed work area tables, walls, refrigerator equipment, cooking equipment and floors to keep sanitized kitchen.
- Assisted chef with food measurements, preparation and storage when necessary.
Sales Associate
Party City
Pottstown, PA
02.2018 - 07.2020
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Maintained cleanliness of store environment including floors, windows, displays.
- Use effective communication skills with customers and employees
- Assisted customers with product selection, sizing and styling.
- Greeted customers and provided exceptional customer service.
- Provided accurate information about products, prices and services.
- Restocked shelves as needed to ensure sufficient inventory levels.
Education
Master of Science - Clinical Mental Health Counseling
Saint Jospeh's University
Philadelphia, PA05-2026
Bachelor of Arts - Psychology
Widener University
Chester, PA05.2023
Skills
- Knowledge of the Office Of Mental Health And Substance Abuse Services bulletin
- Digital skills (use of excel spreadsheets, word, microsoft 365 etc)
- Experience with home and communication information system (HCSIS) specifically with enterprise incident management
- Experience with SmartCare EHR, a platform for behavioral health and human services organizations to document, share, and save information
- Coordination skills
- Task Delegation
- Meeting facilitation
- Scheduling expertise
- Effective leaderaship
- Knowledge of ACA ethical codes
- Critical Thinking
- Professional Demeanor
- Dependability and Cooperation
Awards
Dean list: 2020-2021 Fall Semester, 2021-2022 Spring Semester, 2022-2023 Fall Semester, 2022-2023 Spring Semester,, Academic Honors: 2020-2021 Spring Semester
Volunteer Experience
- Direct Support Professional Conference Panelist in 2023. Participated in panel discussion as a member of a three-person panel. Answered questions in relevancy to the career of a direct support professional. Represented Carelink Community Services STAR program. Offered insight and advice on being a DSP to help others further their careers.
Coursework:
Careers in Psychology, Educational Psychology, Drugs in the brain Psychology, Consumer Behavior and Advertise Psychology, Psychology of Eating and Drinking,Adolescent Psychology, Abnormal Psychology, Adult and Aging Psychology, Social Psychology, Family sociology, Social Problems, Medical Sociology, Social movement and Change
Languages
English
Professional
Spanish
Limited
Extracurricular Activities
- Member of Widener University Football Team 2020-2023
- Member of Widener University Track Team 2020-2023
Timeline
Assistant Program Manager
Carelink Community Services
04.2024 - Current
Relief Shift Supervisor
Carelink Community Services STAR Program
12.2023 - 03.2024
Residential Counselor
Carelink Community Support Services
01.2022 - 03.2024
Dishwasher
Brookside Country Club
07.2020 - 08.2021
Sales Associate
Party City
02.2018 - 07.2020
Master of Science - Clinical Mental Health Counseling
Saint Jospeh's University
Bachelor of Arts - Psychology
Widener University
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