Dedicated and hands-on professional with a desire to advance toward greater challenges. Reaches client satisfaction with a combination of interpersonal and tailored experiences. Eager for upward mobility, and the opportunity for prestige in a new sector. Highly motivated, relentless, and exceptional worker, backed by quantifiable metrics.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Service Pro Technician
Rove Pest Control / Greenix
Oakdale, MN
05.2023 - Current
Company-wide leader with 134 five-star reviews, setting records and standards in both frequency and overall rating.
Only employees with certifications in multi-state licensing, highlighting deep knowledge and expertise of the trade.
Advanced from Category A to Category L through vigorous studying and examination by the Department of Agriculture and the EPA.
Chosen for white-glove services for high profile and anxious clients due to calming and can-do nature.
Training, onboarding, and examination of new hires to ensure high standards are being met.
The highest volume of workload in the company often absorbs 20% of additional workloads to assist with quotas.
Transport Logistics Courier
Davis Specialty Transport
Minneapolis, Minnesota
01.2012 - 04.2023
Managed intra- and interstate fleets of five drivers at a given time, dispatching employees on time with the correct inventory and clear instructions.
Demonstrated problem-solving skills daily, alongside adaptability, while guiding the team through necessary adaptations.
Collaborated with business partners to ensure seamless client relations across the entire state, often being relied on for on-call emergencies and services for enterprise clients.
Ensured and verified that all applicable FDA shipment regulations are followed.
Consistently stepped up when needed, including utilizing a commercial license to ensure that delivery timelines are met.
Skills
Interpersonal expertise
Leadership and training
Strategic planning and optimization
Problem solving
Team player
Rigorous worker
Certification
Minnesota Department of Agriculture, Category-L (Cross-state Certification)
Minnesota Department of Agriculture, Category-P (Rodent Control)
Minnesota Department of Agriculture, Category-A (Core Pest Control)
Minnesota Department of Agriculture, Category-E (Turf and Ornament Identification)