Summary
Overview
Work History
Education
Skills
Certification
Affiliations
References
Timeline
Generic

Daniel DeCasas

Placentia,CA

Summary

Results-driven Operations Manager with a successful history at Custom Pack, Inc., recognized for enhancing efficiency and scalability through strategic planning and process optimization. Expertise in supply chain management and logistics has led to substantial operational improvements and cost reductions. Committed to team collaboration and fostering a culture of continuous improvement, which has consistently elevated operational excellence. Proven leadership skills have driven innovative problem-solving approaches that maximize resource utilization and enhance profitability.

Overview

23
23
years of professional experience
1
1
Certification

Work History

Vice President of Operations

Custom Pack, Inc.
Garden Grove, CA
06.2002 - 06.2025
  • Collaborated with various departments to identify operational challenges and plan corrective actions.
  • Identified and addressed process deficiencies, avoiding costly pitfalls and keeping operations scalable for future expansion.
  • Monitored progress by establishing plans, budgets and measuring results.
  • Analyzed internal processes and recommended and implemented procedural or policy changes to improve operations.
  • Created and implemented administrative processes and procedures to prioritize job tasks and establish personnel responsibilities.
  • Coordinated and conducted classes to teach procedures to new staff members.
  • Resolved any issues or discrepancies that arose during the processing of orders or requests.
  • Collaborated with other departmental leaders to establish organizational goals, strategic plans, and objectives.
  • Maintained quality control standards by monitoring the performance of process operations.
  • Organized and maintained documents, files and records.
  • Worked with management team to improve workflows and eliminate unnecessary tasks.
  • Achieved cost-savings by developing functional solutions to problems.
  • Provided support and guidance to colleagues to maintain a collaborative work environment.
  • Operated a variety of machinery and tools safely and efficiently.
  • Conducted testing of software and systems to ensure quality and reliability.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Operated equipment and machinery according to safety guidelines.
  • Assessed recalled products for safety hazards and tracked them in database for future reference.
  • Maintained communication with internal departments regarding status of product recalls.
  • Coordinated with third-party vendors to ensure compliance with all applicable laws, regulations, and policies.
  • Analyzed customer feedback to identify potential recall issues, reported findings to upper management, and developed corrective action plans.
  • Reviewed customer complaints relating to recalled products and documented actions taken in response.
  • Oversaw impact assessments and wrote reports outlining findings.
  • Provided technical guidance on development of recall procedures and protocols for new products or services.
  • Established and oversaw and regulatory procedures.
  • Organized documentation of all product recalls including notifications, reports, records of destruction and disposal.
  • Complied with safety regulations at all times while operating heavy machinery like forklifts.
  • Checked shipments for damaged or incorrect items.
  • Reported any damages or malfunctions of equipment immediately to supervisor and manager.
  • Collaborated with health inspectors to address any compliance issues promptly.
  • Monitored food storage, handling, preparation and delivery to maintain health and safety standards.
  • Negotiated contracts with vendors to secure competitive prices for food and supplies.
  • Monitored temperatures of prepared food and cold-storage areas.
  • Maintained inventory of supplies, equipment, and food items needed for daily operations.

Education

Bachelor of Arts - Communications

California State University, Fullerton
Fullerton, CA
06-2006

Skills

  • Supply Chain Management
  • Workflow Streamlining
  • Leadership Development
  • Planning and Execution Skills
  • Financial Efficiency Analysis
  • Strategic Logistics Oversight
  • Strategic Planning
  • Analytical Performance Review
  • Workplace Safety Coordination
  • Team Structure Optimization
  • Inventory Oversight
  • Process Optimization Expertise
  • Efficiency Oversight
  • Operational Facilities Management
  • Business Management
  • Process Optimization Leadership
  • Strategic Business Development

Certification

  • Chapman University. Better Process and Canned Foods Certificate
  • Forklift operator and instructor certified
  • Preventive Controls Qualified Individual PCQI Certified

Affiliations

  • Family oriented

References

References available upon request.

Timeline

Vice President of Operations

Custom Pack, Inc.
06.2002 - 06.2025

Bachelor of Arts - Communications

California State University, Fullerton
Daniel DeCasas