Daniel DeChurch

• Consistently met deadlines and quality goals for accuracy and timeliness.
• Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
• Worked productively with customers to meet order requirements and service expectations.
• Demonstrated speed and accuracy in order item selection.
• Tracked substitutions and informed customers of changes.
• Reviewed customer orders closely to locate desired items and checked app regularly to identify any changes.
• Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
• Scanned each item's barcode before item’s removal from shelf.
• Verified each item matched order sheet's description.
• Loaded and unloaded orders at customer's homes or locations.

Entrusted with the journey of developing extraordinary Store Managers, creating great guest experiences, impacting growth. I supervised development of diverse teams that know their markets, communities, and guests. Creating a great place to eat, work, and learn was a priority. I was responsible for creating a great culture that reflects the company values, with a people first mindset. I was responsible for recruiting, hiring, and serving as a resource for all Restaurant Managers, and was responsible for increasing sales and profits through financial management, coaching, as well as providing leadership direction to all General Managers. Another priority, along with tracking each location remotely, conducting GM conference calls, and reviewing goals with each location, making visits to each location. Locations that were not performing as well required more attention, but also could not neglect the successful locations, to ensure they did not start to suffer from “Success Syndrome”

• Delivered business strategy and developed systems and procedures to improve operational quality and team efficiency
• Assessed reports to evaluate performance, develop targeted improvements and implement changes.
• Designed modern employee recognition program which boosted productivity and improved morale.
• Enhanced operational efficiency and productivity by managing budgets, accounts and costs.
• Implemented operational strategies and effectively built customer and employee loyalty.
• Drove year-over-year business growth while leading operations, strategic vision and long-range planning.

• Managed budget implementations, employee reviews, training, schedules and contract negotiations.
• Reduced costs, managed delivery schedules and performed risk analysis to improve overall profitability.
• Developed effective business plans to align strategic decisions with long-term objectives.
• Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
• Drove year-over-year business growth while leading operations, strategic vision and long-range planning.
• Enhanced operational efficiency and productivity by managing budgets, accounts and costs.
• Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures and technology systems.