Daniel De Leon
Monterey,California
Summary
Restaurant General Manager with 18 years of experience in the Food and Beverage industry. Restaurant Manager with expertise in general operations management, special events, staff development and training and recruitment. Driven leader with strong problem-solving and customer service skills. Dedicated to providing highest level of service to customers and creating pleasant work environment for staff.
Overview
11
11
years of professional experience
Work History
Food and Beverage Manager
Pebble Beach Company
1700 17 Mile Dr, Pebble Beach
05.2018 - Current
- Hands on leader that provided assistance to FOH staff, BOH staff and Management Team
- Carefully trained, developed, supervised and motivated staff to exceed PBC standards
- Planned and executed private dining events
- Prepared work schedule for employees with the understanding of Union setting
- Participated in recruitment, hiring and termination of employees
- Conducted and attended daily huddles with staff and with other Outlet Managers
- Worked close with the Chef de Cuisine on changing out menu items and attended Quals
- Controlled labor, operating and food and beverage costs
- Maintaining a current knowledge and compliance with all food safety and sanitation standards to ensure safe, clean and atmosphere for the guests and employees
- Correctly calculated inventory and ordered appropriate supplies.
- Analyzed variances and implemented corrective actions to increase average meal checks and customer visits.
- Performed housekeeping and maintenance walkthroughs, generated reports and followed up with maintenance request
Regional Director of Operations
Pick Up Stix
02.2013 - 10.2017
- Responsible for overseeing the daily operations, budgeting, safety, sales, personnel and staffing needs of 6 fast casual restaurants with average annual sales of $1 million dollars
- Trained, coached and mentored staff to ensure smooth adoption of new operational programs as well as old, worked directly with the COO, VP of Operations, GM’s and AM’s to achieve great results and customer satisfaction
- Integrated P&L goal driven results by initiating SOPs: including purchasing, inventory control and accounts payable systems
- Worked closely with managers to focus on best practices to provide the best possible work environment and foster growth
- Supported Human Resources with respect to recruitment, training, development and employee performance
- Validated and followed up on day to day operations such as equipment maintenance, standard operating procedures, safety and employee morale.
Education
Bachelor of Science - Marketing Management
California State Polytechnic University
2007
Skills
- Microsoft Office
- Strategic Planning
- Employee Training
- Staff Management
- Private Event Planning
- Analyzing Finances
- Food Safety and Sanitation
- Strategic Forecasting
- Guest Satisfaction
- Hospitality Management
Timeline
Food and Beverage Manager
Pebble Beach Company
05.2018 - Current
Regional Director of Operations
Pick Up Stix
02.2013 - 10.2017
Bachelor of Science - Marketing Management
California State Polytechnic University