E-builder Construction Database
DANIEL DEL MAZO
Construction Industry Administrative Professional
Allen,United States
Summary
A dependable and detail-oriented operations manager, with extensive experience in legal conveyance processes, project management, business operations, ERP systems, water and sewer infrastructure, safety rules and regulations, and customer relations. Employs excellent analytical and organizational skills to oversee utility service contracts, ensuring rules and procedures are in compliance with government regulation, and process improvement. An effective communicator with construction industry stakeholders (business owners, developers, contractor, engineers) in a time-sensitive environment. A resourceful and team-oriented supervisor, who effectively strengthens long-lasting customer relationships for a company.
Overview
24
24
years of professional experience
6
6
years of post-secondary education
Work History
New Business Conveyance Supervisor
Miami Dade Water And Sewer Department
Miami, FL
01.2010 - Current
- Oversees and improves legal conveyance process that transitions ownership of newly installed water and sewer infrastructure from new businesses and residential customers to Miami-Dade County, with acquisition of utility meters and use of water and sewer facilities dependent upon efficient and timely operation of the conveyance unit.
- Identifies process improvement actions to streamline and simplify operations.
- Ensures legal documentation is accurately provided and that requirements and contract provisions are met by business owners and contractors.
- Reviews engineering plans and utility as-builts, as needed, in preparation for acquisition of assets for department (conveyance process), and to see the scope of work installed when processing refunds.
- Cross-references other county departments to discuss provisions in developer agreements, projects, budgets, databases, and other miscellaneous issues.
- Consults with the County Attorney’s office regarding the legalities of County ownership of new utilities as it pertains to new customers.
- Ensures payment of credits due to building developers for installation of required oversized water and/or sewer mains.
- Generates monthly reports that reflect all infrastructure installed from conveyed projects.
- Coordinated water and sewer infrastructure legal conveyance requirements for multimillion-dollar projects, such as Marlins Stadium, Doral City Place, Brickell City Center, and Amazon Warehouse and facilities at Port of Miami.
- Obtains consistent “above satisfactory” rating at performance evaluations each year.
- Consistently identifies problem areas and recommends solutions that have streamlined conveyance process.
- Facilitated company adoption of E-builder Construction Project Database software and assisted with training employees on usage.
- Streamlined workflow.
- Fostered strong rapport with clients, vendors and stakeholders through consistent follow-up and communication.
Senior Administrative Officer
Miami Dade Water And Sewer Department
Miami, FL
09.2001 - 01.2010
- Oversaw revision and updating of all rules and regulations of Miami-Dade Water and Sewer Department, in addition to various ordinances and resolutions, to be presented and approved by Board of County Commissioners.
- Oversaw budget preparation for department supplies.
- Reviewed customer refunds to ensure accuracy of research and amount.
- Implemented new diligent review process, resulting in savings of $150,000.
- Provided continuous quality review and spearheaded procedures and processes for program improvement.
- Provided administrative support to clients internally.
Planner/Scheduler
Florida Power & Light Company
Miami, FL
05.1998 - 09.2001
- Planned and assigned appointments to field representatives, holding daily interaction with public.
- Contacted utility companies nationwide to prevent termination of service of business accounts.
- Assisted internal staff with clerical and administrative needs to maximize efficiency and team productivity.
- Acted as first point of contact and set appointments for prospective clients.
- Addressed client inquiries and updated database information.
Education
Bachelor of Science - Business Administration
Florida International University
Miami, FL 01.1994 - 05.2000
Skills
Verbal and written communication
Relationship building and rapport
Key decision making
Relationship building and management
Database Management
New Business Development
Software
PeopleSoft
Geographical Information System (GIS)
Enterprise Resource Planning (ERP)
Adobe Acrobat
Word
Excel
Office
Teams
Timeline
New Business Conveyance Supervisor
Miami Dade Water And Sewer Department
01.2010 - Current
Senior Administrative Officer
Miami Dade Water And Sewer Department
09.2001 - 01.2010
Planner/Scheduler
Florida Power & Light Company
05.1998 - 09.2001
Bachelor of Science - Business Administration
Florida International University
01.1994 - 05.2000