Daniel DeLuck
Port Saint Lucie,FL
Summary
Disciplined and service-oriented professional with over five years of experience in customer support, community engagement, and problem resolution. Calm under pressure, dependable, and committed to integrity and accountability.
Overview
10
10
years of professional experience
Work History
Licensed Insurance Agent
Everise
09.2022 - 03.2025
- Delivered responsive support for Humana and State Farm clients, resolving inquiries and policy issues efficiently.
- Maintained accurate documentation and upheld service standards in a fast-paced call center environment.
Benefits Specialist
Teleperformance
12.2020 - 09.2022
- Managed high call volumes assisting providers with claims and benefit inquiries while ensuring compliance.
- Strengthened provider relationships through clear communication and reliable issue resolution.
Clubhouse Manager
Campbell Property Management
12.2018 - 12.2020
- Oversaw daily operations, coordinated vendor activities, and maintained a safe, organized facility.
- Built trust and rapport with residents by providing dependable support and timely service.
Program Specialist
Boys & Girls Club of America
10.2014 - 12.2018
- Developed and led youth programs promoting inclusion, teamwork, and personal growth.
- Partnered with schools and community leaders to support positive youth development initiatives.
Education
Law Enforcement Basic Recruit Academy - Class LE #181
Indian River State College
Ft. Pierce, FL09.2025
Associate of Science - Business Administration
Indian River State College
Ft. PierceSkills
- Core: Teamwork, Customer Service, Time Management, Organization, Problem Solving
- Technical: Microsoft Office, Adobe Lightroom, Windows & macOS
- Personal: Aerial Photography, Film & Photography, Renovations
Timeline
Licensed Insurance Agent
Everise
09.2022 - 03.2025
Benefits Specialist
Teleperformance
12.2020 - 09.2022
Clubhouse Manager
Campbell Property Management
12.2018 - 12.2020
Program Specialist
Boys & Girls Club of America
10.2014 - 12.2018
Law Enforcement Basic Recruit Academy - Class LE #181
Indian River State College
Associate of Science - Business Administration
Indian River State College