Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Daniel Dennis

Las Vegas,NV

Summary

Motivated Job Title with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences. Dependable Job Title successful providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management. Talented Server bringing skills in order management, payment processing and upselling. Stay current on menu items and consistently offer targeted recommendations to meet individual customer needs. Knowledgeable about handling special dietary requirements and general food safety standards. Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments. Organized Job Title with experience in Type restaurant environments. Effective creator of service structures with thoughtful organization. Efficient house manager and facilitator of rapid table turnover, boosting volume and increasing sales opportunities. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

4
4
years of professional experience

Work History

Server

Alyeska Resort
06.2019 - 06.2020
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Cultivated warm relationships with regular customers.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.

Server Shift Leader

Applebees
06.2016 - 10.2017
  • Cultivated warm relationships with regular customers.
  • Oversaw daily operations of service team, delegated tasks, and trained new staff.
  • Handled customer complaints professionally, resolving issues through diplomatic acknowledgment and commitment to service.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Kept register accurate through correct billing, payment processing, and cash management practices.
  • Handled table service and other dining room tasks to address shortfalls due to unexpected absences or unusual service volumes.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Recruited and trained new waitstaff personnel, providing rapid onboarding processes to integrate additional team members quickly.
  • Addressed and resolved customer conflicts with managed waitstaff, verifying satisfactory outcomes for involved parties.
  • Provided front-of-house manager with detailed customer metrics to inform stock ordering, reducing food waste and increasing profits.
  • Suggested menu and service policy changes based on feedback from managed waitstaff and observed customer tendencies.

Education

Honors Diploma - Broad

Northeastern High School
Fountain City, IN

Infantry - 69th Airborne Division

Ft Benning Us Army
Ft Benning Georgia
08.2006

Skills

  • Condiment Refilling
  • Managing Extras
  • Special Dietary Requirements
  • Natural Leadership
  • Customer Service and Rapport
  • Servsafe Certified
  • Dining Crew Workflow Optimization
  • Greeting and Seating Guests
  • Operational Efficiency and Safety
  • Cool Under Pressure
  • Beverage Preparation
  • Ability to Lift 30 Pounds
  • Regulatory Compliance
  • Table Bussing
  • Dining Room Monitoring
  • Hospitality Service Expertise
  • Guest Seating
  • Menu Memorization
  • Glassware Polishing
  • Order Accuracy and Delivery
  • Bill Computation
  • Wine Pairings
  • Table Setting Arrangements
  • Conflict and Complaint Resolution
  • Billing and Payment Processing
  • Identification Requirements
  • Food Sales and Promotion
  • Daily Specials Memorization
  • Waiting Tables
  • Sales Expertise
  • Guest Flow
  • Performance Improvement
  • Dining Area Maintenance
  • Cash Handling
  • Dining Room Cleaning and Upkeep
  • Order Accuracy
  • Stocking and Replenishing
  • Dish Preparation
  • Bus Tables
  • Bathroom Servicing
  • Server Improvements

Accomplishments

  • Supervised team of Number staff members.

Timeline

Server

Alyeska Resort
06.2019 - 06.2020

Server Shift Leader

Applebees
06.2016 - 10.2017

Honors Diploma - Broad

Northeastern High School

Infantry - 69th Airborne Division

Ft Benning Us Army
Daniel Dennis