Daniel Dominguez
Miami,FL
Summary
Dynamic professional with a proven track record.
Exceptional in mentoring and coaching peers.
Demonstrating strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments.
Eager to contribute to team success and further develop professional skills - bringing a positive attitude and commitment to continuous growth and development.
Overview
10
10
years of professional experience
Work History
Telesales Agent
UnitedHealthcare
Miami, FL
07.2020 - Current
- 440 State Licensed.
- Educated prospective beneficiaries on Medicare options, including Part C, Part D, and Medigap plans.
- Collaborated with consumers to present appropriate personalized coverages aligned to their specific eligibility and needs.
- Consistently attained and exceeded sales performance metrics.
- Recognized as an “ICON” Award winner numerous times, which awarded the Top 25 Direct To Consumer agents across all UHC sites.
- Enrolled and completed the Sales Development Program, which bridged management and agents together to help refine leadership skills.
- Assisted tenured and new agents by providing support and coverage between multiple Team chats in efforts to provide knowledge and build relationships.
Assistant Office Coordinator
Alta Graphics
Miami, FL
07.2017 - 03.2020
- Assisted clients with custom multimedia print orders, provided estimates, and ensured accuracy in custom order specifications in order to meet tight deadlines.
- Managed schedules for production delivery, working closely with multiple departments to ensure order fulfillment.
- Attended to incoming calls, emails, and walk-ins with the goal of delivering professional client support.
- Collaborated with clients to build a specialized portfolio of products that would fit their business needs.
Eligibility Consultant
Healthsun
Miami, FL
07.2015 - 02.2017
- Verified Medicare eligibility for potential new members using CMS’s database.
- Contacted existing members to assist in their requests, which included clinic transfers and benefit changes.
- Submitted intakes into the SHMS in order to coordinate provider networks, plan changes, and consumer data.
- Administrative duties which included responding to inquiries sent via email, processing eligibility documents, and overall bookkeeping tasks to ensure accurate records.
Education
Associate Of Arts And Sciences - General Studies
Miami Dade College
Miami, FLSkills
- Goal oriented
- Attention to detail
- Product knowledge
- Results-driven
- MS office
- Administrative support
- Mentoring and coaching
- Sales support
Timeline
Telesales Agent
UnitedHealthcare
07.2020 - Current
Assistant Office Coordinator
Alta Graphics
07.2017 - 03.2020
Eligibility Consultant
Healthsun
07.2015 - 02.2017
Associate Of Arts And Sciences - General Studies
Miami Dade College