Daniel Drennan
Easley,SC
Summary
Experienced Service Tech with extensive knowledge of vehicle testing, maintenance and repair. Adept at reading and understanding technical documentation. Excellent customer service, time management and multitasking abilities.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Automotive Technician
Tedeschi Auto
08.2022 - 01.2024
- Improved vehicle performance by conducting thorough diagnostic tests and repairing or replacing faulty components.
- Enhanced customer satisfaction by providing timely and accurate repair estimates for various automotive issues.
- Increased workshop efficiency by effectively organizing tools, equipment, and workspace for easy access during repairs.
- Reduced vehicle downtime with meticulous preventative maintenance services, extending the life of customers'' vehicles.
- Boosted team morale and productivity by actively participating in staff training, sharing knowledge and skills with coworkers.
- Streamlined work processes through effective collaboration with other technicians, resulting in faster turnaround times for customer vehicles.
- Achieved consistency across all repairs by strictly following manufacturer guidelines and using OEM parts whenever possible.
- Elevated shop reputation with outstanding troubleshooting abilities that led to quick identification of complex issues not easily diagnosed by others.
- Maintained a clean and organized work environment, demonstrating pride in personal workspace while contributing to overall shop cleanliness.
- Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
- Troubleshot and diagnosed faults with vehicle systems and components using OEM-specific code readers, diagnostic trees, and online knowledge bases.
- Replaced damaged, missing, or defective parts with new and refurbished components.
- Changed, rotated, and balanced tires on different types of vehicles.
- Serviced vehicles according to OEM recommended maintenance schedules for oil changes, engine tune-ups and fluid changes.
- Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing, and filter replacement.
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
Lead Technician
NTB-National Tire & Battery
02.2020 - 08.2022
- Improved equipment efficiency by conducting regular maintenance and implementing upgrades.
- Optimized workflow for enhanced productivity by streamlining processes and providing technical guidance to team members.
- Enhanced system reliability with thorough troubleshooting and root cause analysis of technical issues.
- Increased customer satisfaction, ensuring timely resolution of service requests through effective communication and problem-solving skills.
- Mentored junior technicians, fostering a collaborative work environment that encouraged skill development and knowledge sharing.
- Conducted quality inspections of completed work, ensuring compliance with established standards and specifications.
- Recognized as a top performer among peers due to outstanding productivity levels and commitment to excellence.
- Mentored junior technicians in maintenance, repair and reporting duties.
- Planned, scheduled, and delegated daily work to team of employees.
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Adhered to established policies and standards to safely complete projects.
Automotive Technician
Big O Dodge Of Greenville
07.2019 - 02.2020
- Improved vehicle performance by conducting thorough diagnostic tests and repairing or replacing faulty components.
- Enhanced customer satisfaction by providing timely and accurate repair estimates for various automotive issues.
- Increased workshop efficiency by effectively organizing tools, equipment, and workspace for easy access during repairs.
- Reduced vehicle downtime with meticulous preventative maintenance services, extending the life of customers'' vehicles.
Education
Associate of Applied Science - Autobody Repair
Greenville Technical College
Greenville, SC05.2016
Skills
- Inspecting Vehicles
- Advanced Diagnostics
- ASE Certification
- Wheel Alignments
- Drivetrain Repair
- Preventative Maintenance
- Brake Systems Understanding
- Strong Work Ethic
Certification
ASE Certified in Steering and Suspension
ASE Certified in Brakes
Certified to handle refrigerant through Macs and ASE
Timeline
Automotive Technician
Tedeschi Auto
08.2022 - 01.2024
Lead Technician
NTB-National Tire & Battery
02.2020 - 08.2022
Automotive Technician
Big O Dodge Of Greenville
07.2019 - 02.2020
Associate of Applied Science - Autobody Repair
Greenville Technical College