Helenia Driscoll
Riverside,CA
Summary
Well-qualified Human Resources Business Partner with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, customers and team members to further company goals. Ready to leverage training and experience to take on new professional challenges.
Overview
18
18
years of professional experience
1
1
Certificate
Work History
Human Resources Manager
Ash Grove Cement
09.2023 - 11.2023
- Maintained human resources regulatory compliance with local, state and federal laws.
- Maintained company compliance with local, state, and federal laws, in addition to established organizational standards.
- Coordinated employee grievances and disputes in timely and professional manner by finding constructive solutions.
- Monitored and handled employee claims involving performance-based and harassment incidents.
- Motivated employees through special events, incentive programs, and constructive feedback.
- Implemented performance reviews and motivational strategies to elevate HR team results.
- Processed employee claims involving performance issues and harassment.
- Evaluated employee onboarding programs and presented strategic improvement recommendations to upper management.
- Recruited top talent to maximize profitability.
- Distributed employee engagement surveys to identify areas of improvement.
- Collaborated with legal and compliance teams to review paperwork, obtain feedback, and procure available information for new training processes.
- Devised hiring and recruitment policies for the over 1000 employees and the company.
Human Resources Business Partner
Simpson Strong-Tie Company
04.2014 - 03.2023
- Conducted exit interviews with employees leaving company to gauge areas of success and opportunities for improvement.
- Resolved understaffing issues, disputes, employee terminations, and disciplinary procedures.
- Managed full cycle of recruiting, hiring, and onboarding new employees.
- Promoted and enabled necessary changes to align operations with strategic plans.
- Managed change through open communication for addressing employee concerns, allowing for different opinions, and sharing new strategies.
- Executed redesign of organizational structures to enhance team and leadership effectiveness through operational analysis, needs assessments, and process mapping.
- Guided leaders, multi-faceted business divisions, and employees as subject matter experts in areas of employee engagement and compensation, talent management, benefits analysis, corrective action planning, and big-picture data capturing to maintain 87% employee retention rate.
- Consulted with teams to improve delivery of human resources and business services such as employee engagement and legally compliant workplace requirements including diversity, equity, and inclusion.
- Spearheaded Smart sheets automation for over 100 COVID-related cases successfully and maintained all other requests company-wide.
- Maintained company compliance with local, state, and federal laws, in addition to established organizational standards.
- Evaluated training program success and presented strategic improvement recommendations to upper management.
- Enhanced team workflows and employee job satisfaction by coordinating communication between managers and employees.
- Liaised between multiple business divisions to improve communications.
Human Resources Technician
County Of Riverside
03.2009 - 04.2014
- Migrated legacy HRIS system to new technology to minimize business impacts.
- Partnered with senior leadership to establish and develop corporate and HR policies and procedures.
- Maintained personnel records and statistical data to establish accuracy and compliance with applicable regulations.
- Monitored employee attendance and performance, addressing issues in accordance with company policies and procedures.
- Organized work to meet demanding production goals. Executed diagnostics, troubleshooting, and evaluations.
- Planned, scheduled, and delegated daily work for my team. Completed job reports and logs immediately following service calls. Supported HR functions by developing strategies to increase employee satisfaction and reduce turnover with emphasis on federal and state law guidelines.
- Created recruitment strategies to find best candidates for each opening. Led special training courses on a bi-annual basis. Oversaw and managed the hiring process and assisted human resources.
- Maximized my team of employees' knowledge and productivity by training, monitoring, and directing employees using the application of best practices and regulatory protocols.
- Contributed to annual performance appraisals by working with supervisors to achieve consistency and compliance with established procedures.
- Partnered between management and employees to deliver conflict resolution to alleviate problems and interpret compensation and benefits policies.
Casino Services Supervisor
International Game Technology
06.2005 - 10.2010
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Monitored workflow to improve employee time management and increase productivity.
- Assisted with training and development of team members.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns for 20+ Indian Gaming establishments.
- Updated job knowledge by attending various workshops, training sessions, and educational opportunities, including internal and external workshops for the entire workshop of 20+Technicians.
- Assisted customers with setting appointments, special order requests, and arranging merchandise pick-up, or personal delivery.
- Evaluated account and service histories to identify trends, using data to mitigate future issues and consulted with outside parties to resolve discrepancies and create effective solutions.
Education
Master of Science - Psychology
California Baptist University
Riverside, CA06.2025
Bachelor of Science - Business Management/Administration
University of Phoenix
San Bernardino, CA06.2013
Skills
- Risk management
- Organizational Development/ Training/ Mentoring
- Talent Acquisition
- Succession planning
- Employee Relations /Coaching
- FMLA, LOA, and Worker’s Compensation
- Cross-Functional Collaboration
- Workforce Improvements and implementations
- Industry-Specific HR Regulations
- Union Bargaining Agreements and negotiations
- HRMS and HRIS – Peoplesoft/Workday
- Corrective Action Planning
Timeline
Human Resources Manager
Ash Grove Cement
09.2023 - 11.2023
Human Resources Business Partner
Simpson Strong-Tie Company
04.2014 - 03.2023
Human Resources Technician
County Of Riverside
03.2009 - 04.2014
Casino Services Supervisor
International Game Technology
06.2005 - 10.2010
Master of Science - Psychology
California Baptist University
Bachelor of Science - Business Management/Administration
University of Phoenix
- HR Business Partner Training 2.0 - 2 years
Accomplishments
- Successfully administered over the Cornerstone Strong Leaders and Emerging Leaders program.
- Improved employee engagement/culture using Happy or Not Campaign, Magic TVs, HR Dashboards/HR request forms by using Smart sheets.
- Configured all pay requirements for Union employees in UKG/Kronos.
- Managed and Negotiated several Union Contract Terms successfully.
Certification
- HR Business Partner Training 2.0 - 2 years
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