Summary
Overview
Work History
Education
Skills
Timeline
Generic
Daniel Dube

Daniel Dube

Laconia,NH

Summary

Dedicated Associate with extensive experience collaborating with clients, promptly identifying needs and recommending products and services to accomplish clients' goals. Strong communicator focused on delivering outstanding customer care.

Overview

4
4
years of professional experience

Work History

Sales Associate

Walmart
06.2020 - 06.2021

Sales Associate duties and responsibilities include working closely with customers to determine their needs, answer their questions about your products and recommend the right solutions.

Hotel Associate

TPG Hotels & Resorts
09.2021 - Current

Front Desk Receptionist (September 2021 - February 2022)

The Front Desk Agent greets guests, processes check-ins and check-outs, issues room keys, answers questions, and resolves guest requests in safe and efficient compliance with policies and procedures and federal, state and local regulations.


Night Auditor/Security (September 2021 - February 2022)

Night Auditor responsibilities include checking in guests, handling their requests and taking reservations. Ultimately providing excellent customer service to guests and keeping the front desk and accounting operations running smoothly.


Housekeeping (February 2022 - November 2022)

The Room Attendant cleans and supplies guest rooms and related areas in safe and efficient compliance with policies and procedures, brand standards, and federal, state, and local regulations. Promptly reports emergencies, accidents, injuries, missing articles, damage, engineering items, and safety hazards to management. Reports any deviations from policies, procedures, brand standards, and regulations to management.


Housekeeping Team Lead (November 2022 - June 2023)

The housekeeping team leader manages the daily activities of the housekeeping department, including supervising staff, ensuring cleanliness, and coordinating / ordering supplies.


Housekeeping Supervisor (June 2023 - Current)

A Housekeeping Supervisor is responsible for ensuring that the standards of cleanliness are met. They assign tasks, inspect work to ensure it's up to standard, and provide training on how to best handle customers' requests.

Education

High school diploma -

Winnisquam Regional High School
Tilton, NH
06.2021

Associate's degree - Hospitality & Torrison Management

NHTI-Concord's Community College
Concord, NH

Certificate - Hotel Administration

NHTI-Concord's Community College
Concord, NH

Skills

  • Customer service
  • Hospitality
  • Sales
  • Cleaning
  • Communication skills
  • Computer skills
  • Negotiation
  • Microsoft Office
  • Phone etiquette
  • Typing
  • Training & development
  • Time management
  • Inventory management
  • POS
  • Leadership
  • Marketing
  • Retail Management

Timeline

Hotel Associate

TPG Hotels & Resorts
09.2021 - Current

Sales Associate

Walmart
06.2020 - 06.2021

High school diploma -

Winnisquam Regional High School

Associate's degree - Hospitality & Torrison Management

NHTI-Concord's Community College

Certificate - Hotel Administration

NHTI-Concord's Community College
Daniel Dube