Skilled professional ready to excel in leadership role with focus on results-driven performance. Proven ability to streamline operations and foster team collaboration to achieve organizational goals. Known for reliability and adaptability in meeting changing demands while maintaining high standards.
Overview
7
7
years of professional experience
Work History
Lead Caregiver
Quail Crest Memory Care
06.2025 - 07.2025
Supervised daily care routines for residents, ensuring adherence to individualized care plans.
Trained and mentored junior caregivers in best practices for memory care support.
Implemented activities that enhanced cognitive engagement and social interaction among residents.
Collaborated with healthcare professionals to assess resident needs and adjust care strategies accordingly.
Advocated for resident rights and dignity, fostering a compassionate environment conducive to wellbeing.
Mentored junior caregivers, helping them develop essential skills and confident decision-making abilities in high-pressure situations.
Supervisor
McKenzie Living Springfield
02.2022 - 05.2025
Supervised daily operations to ensure compliance with company policies and quality standards.
Trained and mentored new staff on operational procedures and safety protocols.
Implemented process improvements that enhanced workflow efficiency and reduced errors.
Coordinated scheduling and task assignments to optimize team productivity.
Conducted performance evaluations to provide feedback and identify training needs.
Monitored inventory levels, ensuring adequate supplies for seamless operations.
Resolved customer inquiries and issues promptly, maintaining high satisfaction rates.
Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
Collaborated with other departments to achieve organizational goals, fostering teamwork across various functions.
Lead Medication Technician
The Rawlins Memory Care
04.2021 - 01.2022
Facilitated communication between team members to promote efficient workflow and patient safety.
Administered medications accurately in compliance with state regulations and facility policies.
Monitored patient reactions to medications, promptly reporting changes to nursing staff.
Trained new staff on medication administration protocols and safety procedures.
Assisted in medication inventory management, ensuring proper storage and tracking of supplies.
Lead Medication Technician
Radiant Living
12.2018 - 04.2021
Supervised medication administration procedures, ensuring compliance with regulatory standards and safety protocols.
Trained staff on best practices for medication management and resident care techniques.
Implemented quality assurance measures to enhance accuracy in medication dispensing.
Collaborated with healthcare professionals to develop individualized care plans for residents.
Monitored inventory levels of medications and supplies, optimizing reorder processes to prevent shortages.
Conducted regular audits of medication logs and documentation for adherence to policies.
Maintained accurate documentation of medication administration records, vital signs, and treatment plans for effective communication among the healthcare team.
Resident Care Coordinator
Sweetbriar Villa
12.2018 - 04.2021
Coordinated resident care plans, ensuring comprehensive support for individual needs.
Collaborated with multidisciplinary teams to enhance overall resident well-being and satisfaction.
Developed training programs for staff on best practices in resident care and safety protocols.
Implemented quality assurance measures to improve service delivery and compliance standards.
Monitored resident health metrics, documenting changes to inform care adjustments promptly.
Coordinated the resident admission and discharge process, ensuring a smooth transition and minimizing stress for residents and families.
Tracked changes in residents' conditions closely using various assessment tools to update care plans accordingly.
Education
GED -
Gateway High School
Springfield Oregon
Skills
Assisted living experience
Dementia care
Traumatic brain injury care
Compassionate communication
Training and mentoring
Staff management
Decision-making
Inventory control
Performance management
Accomplishments
Received employee oft the year 2 years in a row with a company that employs over 400 staff members.