Daniel Dymond
Resident Aide
Quincy,MI
Summary
High-energy Industry employee ready to empower team members to surpass company objectives with effective leadership. Skilled in training employees, building job satisfaction and solving operational problems by tapping into personal experience and collaboration strengths. Successful at keeping customer, business and staff needs balanced and operations in line with targets.
Talented Job Title with experience overseeing daily activities and monitoring employees. Excellent quality assurance, issue resolution and interpersonal communication skills. Highly effective at troubleshooting and supervising talented teams.
Experienced production leader knowledgeable about Industry practices and regulatory requirements. Directs and motivates employees to accomplish challenging performance and quality objectives. Successful at keeping costs low and employee job satisfaction high while promoting safety and compliance. Skilled Care Provider assisting elderly, convalescents, or persons with disabilities with daily living activities in-home or within care facility. Keep house by making beds, doing laundry, washing dishes and preparing meals. Advise families and healthcare team regarding health concerns, nutrition, cleanliness and household activities. Service-focused Healthcare professional offering excellent patient-care and charting skills. Talented at attending to patients in diverse healthcare settings. Certification for nursing assistant and scheduling state test out.
Overview
5
5
years of professional experience
Work History
Resident Care Aide
Quincy Cottage Assisted Living
Quincy, MI
10.2020 - Current
- Coordinated daily medicine schedules and administration to help clients address symptoms and enhance quality of life.
- Recognized and reported abnormalities and/or changes in patients' health status to case manager.
- Offered support for client mental and emotional needs to enhance physical outcomes and overall happiness.
- Provided patients with assistance in completing daily tasks, effectively reducing daily burden on family members.
- Checked vital signs on daily basis and contacted supervisor regarding any patient health concerns or behavioral changes.
- Kept close eye on behavior and emotional responses of clients to address concerns and protect each person from any harm.
- Remained alert to problems or health issues of clients and competently responded.
- Assisted patients with dressing, grooming and feeding needs, helping to overcome and adapt to mobility restrictions.
- Interacted kindly with patients and families and displayed positive, outgoing attitude, resulting in establishment of long-term, professional relationships.
- Furthered skills by actively taking part in employee trainings and taking classes in subjects to improve skills.
- Monitored and maintained cleanliness, sanitation, and organization of assigned station and service areas.
- Performed household tasks such as laundry, dusting, washing dishes and vacuuming.
- Administered medications to patients and remained vigilant for negative side effects.
- Wiped down equipment with proper cleaning products after each patient transport to reduce instances of infection.
- Helped patients safely transition between sleeping surfaces and mobility assistance such as wheelchairs by providing consistent support.
Shift Lead
Hungry Howie's Pizza
Coldwater, MI
03.2018 - 08.2020
- Helped store management meet standards of service and quality in daily operations.
- Inventoried materials on weekly basis to identify and resolve discrepancies, maintaining highly accurate and current records.
- Trained and mentored new employees to maximize team performance.
- Maintained safe working environment by observing safety procedures, policies and regulations.
- Managed schedules, accepted time off requests and found coverage for short shifts.
- Completed store opening and closing procedures, including setting up registers and checking products.
- Responded to and resolved customer questions and concerns.
- Delivered superior training and leadership to teams to boost performance and help team members achieve performance targets.
- Kept employees operating productively and working on task to meet business and customer needs.
Service Clerk
Family Fare
Coldwater , MI
03.2017 - 02.2019
- Greeted incoming customers and answered questions about available services.
- Maintained and organized service reception area and checkout counters.
- Restocked supplies such as printer paper, pens and paper clips.
Education
High School Ged -
Coldwater Senior High School
Coldwater, MISkills
SalesShipping and ReceivingGuest ServicesCash HandlingEmployee TrainingSales GoalsCleaningForklift OperationCash ManagementFood SafetyStore ManagementCustomer Complaint ResolutionQuality ManagementCash Register Operation
Privacy and confidentiality
Clinical Documentation
Direct Patient Care
Meal Preparation
Supporting personal needs
Conducting intakes
Transporting patients
Observing responses
Dementia and Alzheimer's knowledge
Companionship and emotional support
Chronic disease management
Accomplishments
I am a member of the Boy Scouts of America, I gained the rank of Star before leaving my troop
I have also completed the coursework for the Cna certification and currently waiting to take my state test due to scheduling, went through Premier Medical Academy in Jackson, Mi, and passed the class on June 11th, 2021.
Timeline
Resident Care Aide
Quincy Cottage Assisted Living
10.2020 - Current
Shift Lead
Hungry Howie's Pizza
03.2018 - 08.2020
Service Clerk
Family Fare
03.2017 - 02.2019
High School Ged -
Coldwater Senior High School