Daniel Eisenberg
Accord
Summary
Dynamic entrepreneur with a proven track record of business regeneration and growth, notably with Iron Horse Services and 40 Rounds Handyman Services. Skilled in strategic planning and customer relations, I excel in driving revenue increases and building robust client relationships. Leveraged expertise in financial management and negotiation to significantly enhance operational efficiency and market position.
Overview
7
7
years of professional experience
Work History
Owner
Iron Horse Services
01.2022 - Current
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Consulted with customers to assess needs and propose optimal solutions.
- Trained and motivated employees to perform daily business functions.
- Established a positive workplace culture that fostered employee engagement, collaboration, and loyalty.
- Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.
- Established foundational processes for business operations.
- Organized and attended trade shows and special events to showcase products, network with other businesses and attract new customers.
- Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
- Evaluated industry competition regularly to maintain a competitive advantage in the marketplace.
- Successfully navigated challenging economic conditions by making informed decisions that protected the business''s financial stability.
- Monitored market conditions to set accurate product pricing and take advantage of emerging trends.
Owner
40 Rounds Handyman
01.2018 - 04.2022
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Consulted with customers to assess needs and propose optimal solutions.
- Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
- Trained and motivated employees to perform daily business functions.
- Established a positive workplace culture that fostered employee engagement, collaboration, and loyalty.
- Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.
- Established foundational processes for business operations.
- Achieved financial growth with strategic planning, cost control measures, and targeted marketing efforts.
- Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
- Successfully navigated challenging economic conditions by making informed decisions that protected the business''s financial stability.
- Ensured regulatory compliance by staying abreast of industry-related changes and implementing necessary policies or procedures as needed.
- Mentored staff members on best practices in customer service and sales techniques, leading to increased performance levels.
- Streamlined operations to improve efficiency, enabling more time to be spent on strategic planning and decisionmaking.
- Developed and implemented strategic plans for revenue growth, focusing on diversification and market expansion.
- Optimized supply chain operations, negotiating with suppliers to ensure timely delivery of high-quality products.
- Elevated brand awareness with targeted marketing campaigns, leveraging social media and digital platforms.
- Enhanced company's market position by identifying and pursuing new business opportunities.
- Improved team productivity by introducing innovative project management tools and techniques.
- Led negotiations for major contracts, securing favorable terms that significantly reduced costs.
- Achieved significant cost savings by implementing energy-efficient solutions across company facilities.
- Fostered strong relationships with clients to boost retention rates, conducting regular feedback sessions.
- Interacted well with customers to build connections and nurture relationships.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Implemented business strategies, increasing revenue, and effectively targeting new markets.
- Assisted in recruiting, hiring and training of team members.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
- Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
- Trained and guided team members to maintain high productivity and performance metrics.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
- Tracked trends and suggested enhancements to both challenge and refine company's product offerings.
- Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
- Updated and resolved incidents and managed accessorial charges objectively while maximizing profit.
- Implemented innovative programs to increase employee loyalty and reduce turnover.
- Reduced budgetary expenditures by effectively negotiating contracts for more advantageous terms.
- Launched staff engagement, gender diversity and cultural programs in addition to robust reporting tool that increased operational quality.
Education
Constitutional Law - Law
Berkeley College
New York, NYGED - General Studies
Arlington High School
Lagrangeville, NY06.2005
Skills
- Customer relations
- Small business operations
- Relationship building
- Verbal and written communication
- Client service
- Project management
- Operations management
- Business management
- Business planning
- Strategic planning
- Project estimating
- Staff management
- Marketing
- Team oversight
- Financial management
- Staff hiring
- Business development
- Business administration
- Business launch
- Business marketing
- Consulting
- Negotiation
- Sales leadership
- Employee development
- Administrative oversight
- Bidding processes
- Contract management
- Financial planning
- Sales management
- Cost reduction
- Budget development
- Regulatory compliance
- Budget administration
- Human resource management
- Partnership development
- Labor relations
- Human resources
- Quality management systems
- Investor relations
- Crisis management
- Accounting expertise
- Hiring and staffing
- Cash flow optimization
- Social media control
- Life cycle project management
- Profit and loss
- Brand strategy planning
- Marketing tactics
- Strategic project planning
- Design coordination
- Growth strategy implementation
- Profit and loss analysis
- Sales oversight
- Contract negotiation expertise
Timeline
Owner
Iron Horse Services
01.2022 - Current
Owner
40 Rounds Handyman
01.2018 - 04.2022
Constitutional Law - Law
Berkeley College
GED - General Studies
Arlington High School
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