Summary
Overview
Work History
Education
Skills
Languages
Work Availability
Software
Work Preference
Timeline
background-images

Daniel Enriquez

Lubbock,TX

Summary

Dynamic Patient Financial Counselor with a proven track record at University Medical Center, enhancing patient satisfaction through effective financial counseling and payment negotiations. Skilled in HIPAA compliance and conflict resolution, I excel in guiding patients through complex billing processes, ensuring clarity and compassion in every interaction.

Overview

24
24
years of professional experience

Work History

Patient Financial Counselor

University Medical Center
09.2003 - Current
  • Increased patient confidence in the billing process by providing clear explanations of the self-pay arrangements, insurance benefits and coverage limitations
  • Negotiated deposits with self-pay patients, maintaining a high rate of successful payments.
  • Enhanced patient satisfaction by effectively explaining financial options and answering billing inquiries.
  • Provided compassionate assistance to financially challenged patients, identifying potential sources of funding or discounts when applicable.
  • Educate patients on available financial assistance programs, guiding them through application processes when needed.
  • Manage sensitive patient information with utmost discretion, adhering to all HIPAA guidelines.

Manager

Check-n-Go
02.2001 - 09.2023
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Assisted with hiring, training and mentoring new staff members.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
  • Completed collection calls, take payments from customers, balancing cash drawer and bank deposits

Merchandiser

Coca-Cola
06.2013 - 02.2014
  • Working Part-time while working at University Medical Center
  • Removed damaged, out-of-code, not-in-set and discontinued items from displays.
  • Inspected merchandise for quality and arranged proper display location on floor.
  • Verified products appeared at correct locations in proper quantities.
  • Managed inventory levels with regular monitoring and restocking

Education

No Degree - Education

South Plains College
Levelland, TX

No Degree - Business

Columbia College

High School Diploma -

Morton High School
Morton
05-1991

Skills

  • Payment negotiations
  • Financial counseling
  • Customer service
  • HIPAA compliance
  • Verbal and written communication
  • Patient registration
  • Conflict resolution
  • Registration and scheduling
  • Organizational skills
  • Documenting and recording information
  • Communicating to patients and families

Languages

English
Native or Bilingual
Spanish
Professional Working

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse

Software

Smart Term IDX

Cerner

Ecare

Power Chart

Workday

Microsoft

Work Preference

Work Type

Full Time

Work Location

On-SiteHybridRemote

Important To Me

Career advancementCompany CultureWork-life balanceHealthcare benefitsPersonal development programs401k matchStock Options / Equity / Profit SharingPaid sick leave

Timeline

Merchandiser

Coca-Cola
06.2013 - 02.2014

Patient Financial Counselor

University Medical Center
09.2003 - Current

Manager

Check-n-Go
02.2001 - 09.2023

No Degree - Education

South Plains College

No Degree - Business

Columbia College

High School Diploma -

Morton High School

Similar Profiles

CREATE PROFILE