Marco Espinoza
New York,NY
Summary
Motivated server with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences.
Overview
3
3
years of professional experience
Work History
Server
Friedmans
04.2022 - 03.2024
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
- Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
Server
Dagennaro
02.2023 - 10.2023
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
Server
SCAMPI
08.2021 - 02.2022
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
Education
Bachelor of Arts - Music Performance
Universidad De Costa Rica
Costa Rica07.2016
Skills
- Strong Work Ethic
- Exceptional customer service
- Guest Engagement
- Hospitality service expertise
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Portuguese
Full Professional
French
Full Professional
Timeline
Server
Dagennaro
02.2023 - 10.2023
Server
Friedmans
04.2022 - 03.2024
Server
SCAMPI
08.2021 - 02.2022
Bachelor of Arts - Music Performance
Universidad De Costa Rica
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